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- Tasks: Provide top-notch customer service and support patients at the front desk.
- Company: Join a friendly team at Market Harborough Medical Centre.
- Benefits: Earn £12.91 an hour with potential pay increases after probation.
- Other info: Full training provided in a supportive environment.
- Why this job: Make a difference in patients' lives while gaining valuable experience.
- Qualifications: No prior experience needed; just a passion for helping others.
The predicted salary is between 26700 - 26700 £ per year.
Market Harborough & Bosworth Partnership is looking for a full-time or part-time Patient Services Advisor at Market Harborough Medical Centre. The successful applicant will join a friendly team to provide excellent customer service, handling patient inquiries both in-person and over the phone.
Duties include:
- Administrative support
- Patient registration
- Collaboration with healthcare staff
Full training will be provided. The position offers a pay rate of £12.91 an hour, with potential increases upon probation completion.
Patient Services Advisor - Front Desk & Triage in Market Harborough employer: Market Harborough & Bosworth Partnership
Contact Detail:
Market Harborough & Bosworth Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Services Advisor - Front Desk & Triage in Market Harborough
✨Tip Number 1
Make sure to research the Market Harborough Medical Centre before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since you'll be handling patient inquiries, think of common scenarios you might face and how you'd respond. This will help you feel more confident during the interview.
✨Tip Number 3
Don’t forget to highlight your teamwork abilities. The job involves collaboration with healthcare staff, so share examples of how you've worked well in a team setting in the past.
✨Tip Number 4
Apply through our website for a smoother process! We want to see your application, and applying directly helps us keep track of all candidates easily.
We think you need these skills to ace Patient Services Advisor - Front Desk & Triage in Market Harborough
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service. We want to see how you handle inquiries and support patients, so share specific examples that showcase your skills.
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to the role. Mention how your skills align with the duties listed in the job description.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Market Harborough & Bosworth Partnership
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Patient Services Advisor. Familiarise yourself with patient registration processes and how to handle inquiries effectively. This will show that you're genuinely interested in the role and ready to contribute.
✨Practice Your Customer Service Skills
Since this position involves a lot of interaction with patients, practice your customer service skills. Think about how you would handle different scenarios, both in-person and over the phone. Being able to demonstrate empathy and effective communication will set you apart.
✨Show Team Spirit
Collaboration with healthcare staff is key in this role. Be prepared to discuss examples of how you've worked well in a team before. Highlighting your ability to support colleagues and contribute to a positive work environment will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or how the team collaborates daily. This shows your enthusiasm for the role and helps you gauge if the workplace is the right fit for you.