At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional guest experiences and smooth operations.
- Company: Join Market Halls, a fast-growing hospitality brand in London.
- Benefits: Competitive salary, performance bonuses, discounts, and 28 days holiday.
- Other info: Dynamic environment with genuine progression opportunities and a supportive culture.
- Why this job: Shape the future of hospitality while developing your leadership skills.
- Qualifications: Experience in high-volume hospitality and a passion for coaching others.
The predicted salary is between 28000 - 30000 £ per year.
Assistant Manager - London
Assistant Manager - Market Halls Victoria Nearest Station: Victoria (Victoria, District & Circle lines, plus National Rail)
Are you an experienced hospitality leader who loves developing people just as much as delivering exceptional guest experiences?
At Market Halls, our Assistant Managers are the driving force behind every successful shift.
You'll be one of the senior leaders in the venue, inspiring your team, coaching future managers and creating the energy that makes every service feel effortless.
From leading busy weekends to developing tomorrow's leaders, you'll play a key role in shaping both our people and our business.
Every day is different, every shift brings something new and every success is shared as one team.
Located in a beautifully restored Edwardian building next to Victoria Station, Market Halls Victoria spans three vibrant floors with 10 kitchens, 3 bars and a rooftop terrace.
Welcoming thousands of guests every week, it's one of our busiest and most exciting venues.
As Assistant Manager, you'll work closely with the General Manager and Assistant General Manager to deliver exceptional hospitality, drive commercial performance and create an environment where both guests and teams thrive.
Why Join Market Halls?
We're building more than great venues, we're building careers.
When you join Market Halls, you'll enjoy
- Competitive salary up to
- 39,000 per year
- Performance bonus opportunities
- Hospitality Rewards including gym, retail and restaurant discounts, plus 24/7 wellbeing support
- 25% team discount across all Market Halls traders and bars
- Fresh complimentary team meals every shift from one of our amazing traders
- 28 days holiday, plus your birthday off
- Industry-leading development programmes, coaching and mentoring
- Genuine progression opportunities within one of London's fastest-growing hospitality brands
- The opportunity to help shape the future of one of London's most exciting hospitality businesses
What You'll Be Doing As Assistant Manager, you'll create an environment where exceptional hospitality, operational excellence and commercial performance come together.
You'll
- Lead the venue during your shifts, ensuring smooth day-to-day operations across every department
- Coach, develop and inspire Supervisors and Team Members to perform at their very best
- Deliver exceptional guest experiences, confidently resolving challenges and creating memorable moments
- Drive commercial performance through labour management, sales growth, stock control and profitability
- Support recruitment, onboarding and the development of future leaders
- Build strong relationships with our traders and support teams to deliver one seamless guest experience
- Maintain exceptional standards of health & safety, compliance and operational excellence
- Lead engaging daily briefings, celebrate success and create a positive, high-performing culture
- Support the General Manager and Assistant General Manager with the ongoing success of the venue
What We're Looking For You'll already be an experienced hospitality leader who's ready for your next challenge.
You'll have
- Experience leading busy, high-volume hospitality operations
- Previous experience as an Assistant Manager, Deputy Manager, Duty Manager or in a similar leadership role
- A genuine passion for coaching, developing and inspiring people
- Strong commercial awareness with experience managing labour, GP, stock and sales performance
- The confidence to make decisions and remain calm under pressure
- Outstanding communication and relationship-building skills
- A hands-on leadership style and passion for delivering exceptional guest experiences
- A positive attitude, plenty of energy and the ability to bring people together
Our Culture At Market Halls, hospitality is more than great food and drink, it's about creating places full of energy, connection and unforgettable moments.
We believe the best teams are built through trust, collaboration and supporting each other to succeed.
You'll be empowered to make decisions, encouraged to develop your career and surrounded by people who genuinely care about creating amazing experiences for both our guests and each other.
If you love leading from the front, developing people and being part of a business that's ambitious, inclusive and always evolving, we'd love to hear from you.
All Together Now.
Assistant Manager - London employer: Market Halls
At Market Halls, we pride ourselves on fostering a vibrant and inclusive work culture where creativity and passion for hospitality shine. Our Oxford Street location offers not only competitive pay and generous benefits like team discounts and complimentary meals, but also a supportive environment that encourages personal growth and memorable interactions with guests. Join us to be part of a dynamic team that values your contributions and celebrates your successes.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Market Halls. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Market Halls
Don't be shy about reaching out to Market Halls directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager - London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Market Halls and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Market Halls
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
