Assistant Manager in Victoria

Are you an experienced hospitality leader who loves developing people just as much as delivering exceptional guest experiences? At Market Halls, our Assistant Managers are the driving force behind every successful shift. You'll be one of the senior leaders in the venue, inspiring your team, coaching future managers and creating the energy that makes every service feel effortless. From leading busy weekends to developing tomorrow's leaders, you'll play a key role in shaping both our people and our business.

Every day is different, every shift brings something new and every success is shared as one team. Located in a beautifully restored Edwardian building next to Victoria Station, Market Halls Victoria spans three vibrant floors with 10 kitchens, 3 bars and a rooftop terrace. Welcoming thousands of guests every week, it's one of our busiest and most exciting venues.

As Assistant Manager, you'll work closely with the General Manager and Assistant General Manager to deliver exceptional hospitality, drive commercial performance and create an environment where both guests and teams thrive.

We're building more than great venues, we're building careers. When you join Market Halls, you'll enjoy:

• Competitive salary up to £39,000 per year
• Performance bonus opportunities
• Hospitality Rewards including gym, retail and restaurant discounts, plus 24/7 wellbeing support
• 25% team discount across all Market Halls traders and bars
• Fresh complimentary team meals every shift from one of our amazing traders
• 28 days holiday, plus your birthday off
• Industry-leading development programmes, coaching and mentoring
• Genuine progression opportunities within one of London's fastest-growing hospitality brands
• The opportunity to help shape the future of one of London's most exciting hospitality businesses

As Assistant Manager, you'll create an environment where exceptional hospitality, operational excellence and commercial performance come together. You'll:

• Lead the venue during your shifts, ensuring smooth day-to-day operations across every department
• Coach, develop and inspire Supervisors and Team Members to perform at their very best
• Deliver exceptional guest experiences, confidently resolving challenges and creating memorable moments
• Drive commercial performance through labour management, sales growth, stock control and profitability
• Support recruitment, onboarding and the development of future leaders
• Build strong relationships with our traders and support teams to deliver one seamless guest experience
• Maintain exceptional standards of health & safety, compliance and operational excellence
• Lead engaging daily briefings, celebrate success and create a positive, high-performing culture
• Support the General Manager and Assistant General Manager with the ongoing success of the venue

You'll already be an experienced hospitality leader who's ready for your next challenge. You'll have:

• Experience leading busy, high-volume hospitality operations
• Previous experience as an Assistant Manager, Deputy Manager, Duty Manager or in a similar leadership role
• A genuine passion for coaching, developing and inspiring people
• Strong commercial awareness with experience managing labour, GP, stock and sales performance
• The confidence to make decisions and remain calm under pressure
• Outstanding communication and relationship-building skills
• A hands-on leadership style and passion for delivering exceptional guest experiences
• A positive attitude, plenty of energy and the ability to bring people together

At Market Halls, hospitality is more than great food and drink, it's about creating places full of energy, connection and unforgettable moments. We believe the best teams are built through trust, collaboration and supporting each other to succeed. You'll be empowered to make decisions, encouraged to develop your career and surrounded by people who genuinely care about creating amazing experiences for both our guests and each other.

If you love leading from the front, developing people and being part of a business that's ambitious, inclusive and always evolving, we'd love to hear from you.