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- Tasks: Lead shifts and ensure amazing guest experiences in a vibrant food hall.
- Company: Join Shelter Hall, Brighton's iconic seafront food destination.
- Benefits: Competitive pay, growth opportunities, and staff discounts.
- Other info: Dynamic environment with opportunities to develop your leadership skills.
- Why this job: Be part of a fun, supportive team in the heart of Sussex's food scene.
- Qualifications: Experience in hospitality management and a passion for great service.
The predicted salary is between 30000 - 40000 £ per year.
Shelter Hall is Market Halls’ flagship seafront food hall and a true Brighton landmark, bringing together the very best of Sussex’s independent food scene under one roof. With 7 incredible kitchens and 2 buzzing bars across 2 vibrant floors, plus private dining spaces and unbeatable outdoor terraces overlooking the sea, Shelter Hall delivers a completely unique guest experience. Guests order through our app and our floor team brings everything straight to the table, creating an energetic, social atmosphere that is fast paced, exciting, and always evolving.
The Role
As Duty Manager, you will be right at the centre of the action leading shifts, supporting your team, and making sure every guest has an amazing experience from the moment they arrive. You will act as the link between supervisors, the team and the senior leadership team, combining hands on operational leadership with wider business responsibilities. From coaching your team and driving performance to managing service flow during peak periods, you will play a vital role in keeping Shelter Hall running smoothly every day.
What You Will Be Doing
- Leading shifts as Senior Manager on Duty across floor and bar operations
- Delivering outstanding guest experiences in a fast paced, high volume environment
- Coaching and developing Duty Managers, Supervisors, and team members
- Managing service flow, guest queries, and complaints with confidence
- Supporting rota planning, labour control, and cost management
- Monitoring operational standards, checklists, and compliance logs
- Ensuring full compliance with Food Safety, Health and Safety, and licensing requirements
- Building strong relationships with our independent traders and suppliers
- Supporting the AGM and stepping up in their absence when required
- Championing Market Halls values and creating a fun, motivated team culture
What We Are Looking For
- A natural leader who thrives in a busy hospitality environment
- Previous experience in a supervisory or management role
- Passion for great food, drink, and guest experience
- Strong communication and problem solving skills
- A team player who leads from the front
- Ability to stay calm under pressure and make confident decisions
- A proactive mindset with a passion for developing others
What You Will Get
- £12.71 plus £3 tronc per hour
- Opportunity to grow within an exciting and expanding hospitality group
- Work in one of Brighton’s most iconic venues
- A supportive team culture and development opportunities
- Staff perks and discounts across Market Halls
Ready to take the next step in your hospitality career on Brighton’s seafront? Join us at Shelter Hall and be part of the future of hospitality.
Senior Duty Manager in Fife employer: Market Halls Group
Contact Detail:
Market Halls Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Duty Manager in Fife
✨Tip Number 1
Get to know the venue! Before your interview, pop by Shelter Hall and soak up the atmosphere. Familiarising yourself with the space and its vibe will help you stand out and show your genuine interest in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at local events. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Show off your leadership skills! During interviews, share specific examples of how you've successfully led teams in high-pressure situations. This will demonstrate that you’re ready to take charge at Shelter Hall and keep things running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our fun and supportive team at Shelter Hall.
We think you need these skills to ace Senior Duty Manager in Fife
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for food and hospitality shine through! We want to see how excited you are about creating amazing guest experiences at Shelter Hall.
Tailor Your CV: Make sure your CV highlights relevant experience in supervisory or management roles. We’re looking for leaders who thrive in busy environments, so showcase your skills in a way that speaks directly to what we need!
Be Yourself: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know what makes you tick, so share your story and why you’d be a great fit for our team.
Apply Through Our Website: For the best chance of joining our fun and supportive team, make sure to apply through our website. It’s the easiest way for us to see your application and get you one step closer to being part of the Shelter Hall family!
How to prepare for a job interview at Market Halls Group
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with Shelter Hall and its unique offerings. Understand the concept of Market Halls and how it operates. This will not only impress the interviewers but also show your genuine interest in being part of their vibrant team.
✨Showcase Your Leadership Skills
As a Senior Duty Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, managed conflicts, or improved service flow. Highlighting these skills will show that you're ready to take charge in a fast-paced environment.
✨Emphasise Guest Experience
Since delivering outstanding guest experiences is key, think of specific instances where you’ve gone above and beyond for customers. Be ready to discuss how you would handle guest queries and complaints, showcasing your problem-solving skills and commitment to excellent service.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and how they measure success in the role. This shows that you’re not just interested in the job, but also in how you can contribute to and grow within the company.