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For Companies At a Glance
- Tasks: Lead shifts and ensure amazing guest experiences in a vibrant food hall.
- Company: Join the iconic Shelter Hall, a hub of Sussex's independent food scene.
- Benefits: Earn £12.71 plus £3 tronc per hour with staff perks and discounts.
- Other info: Opportunities for growth within an exciting hospitality group.
- Why this job: Be part of a fun, supportive team in a fast-paced environment.
- Qualifications: Previous supervisory experience and a passion for great food and service.
The predicted salary is between 12 - 15 £ per hour.
Shelter Hall is Market Halls’ flagship seafront food hall and a true Brighton landmark, bringing together the very best of Sussex’s independent food scene under one roof. With 7 incredible kitchens and 2 buzzing bars across 2 vibrant floors, plus private dining spaces and unbeatable outdoor terraces overlooking the sea, Shelter Hall delivers a completely unique guest experience. Guests order through our app and our floor team brings everything straight to the table, creating an energetic, social atmosphere that is fast paced, exciting, and always evolving. There is no better place to join if you are looking to be part of a fun, supportive team that brings together some of the best food talent in the Sussex hospitality scene.
The Role
As Duty Manager, you will be right at the centre of the action leading shifts, supporting your team, and making sure every guest has an amazing experience from the moment they arrive. You will act as the link between supervisors, the team and the senior leadership team, combining hands on operational leadership with wider business responsibilities. From coaching your team and driving performance to managing service flow during peak periods, you will play a vital role in keeping Shelter Hall running smoothly every day.
What You Will Be Doing
- Leading shifts as Senior Manager on Duty across floor and bar operations
- Delivering outstanding guest experiences in a fast paced, high volume environment
- Coaching and developing Duty Managers, Supervisors, and team members
- Managing service flow, guest queries, and complaints with confidence
- Supporting rota planning, labour control, and cost management
- Monitoring operational standards, checklists, and compliance logs
- Ensuring full compliance with Food Safety, Health and Safety, and licensing requirements
- Building strong relationships with our independent traders and suppliers
- Supporting the AGM and stepping up in their absence when required
- Championing Market Halls values and creating a fun, motivated team culture
What We Are Looking For
- A natural leader who thrives in a busy hospitality environment
- Previous experience in a supervisory or management role
- Passion for great food, drink, and guest experience
- Strong communication and problem solving skills
- A team player who leads from the front
- Ability to stay calm under pressure and make confident decisions
- A proactive mindset with a passion for developing others
What You Will Get
- £12.71 plus £3 tronc per hour
- Opportunity to grow within an exciting and expanding hospitality group
- Work in one of Brighton’s most iconic venues
- A supportive team culture and development opportunities
- Staff perks and discounts across Market Halls
Duty Manager Market Halls - Shelter Hall Brighton £12.71 plus £3 tronc per hour employer: Market Halls Group
Contact Detail:
Market Halls Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager Market Halls - Shelter Hall Brighton £12.71 plus £3 tronc per hour
✨Tip Number 1
Get to know the venue! Before your interview, pop by Shelter Hall and soak up the atmosphere. Chat with staff if you can; it’ll give you a feel for the team culture and help you stand out during your interview.
✨Tip Number 2
Show off your leadership skills! When you’re chatting with us, share specific examples of how you've led teams in busy environments. We love hearing about how you’ve handled challenges and kept the energy high!
✨Tip Number 3
Be ready to demonstrate your problem-solving skills. Think of a time when you turned a guest's complaint into a positive experience. We want to see how you handle pressure and keep things running smoothly!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to be part of our vibrant team at Shelter Hall.
We think you need these skills to ace Duty Manager Market Halls - Shelter Hall Brighton £12.71 plus £3 tronc per hour
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the hospitality scene! Share why you love food and drink, and how you can contribute to creating amazing guest experiences at Shelter Hall.
Tailor Your CV: Make sure your CV highlights your previous supervisory or management experience. We want to see how you've led teams and handled busy environments, so be specific about your achievements!
Be Yourself in the Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and leadership style. Tell us how you handle pressure and what makes you a great fit for our fun, supportive team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Shelter Hall!
How to prepare for a job interview at Market Halls Group
✨Know the Venue Inside Out
Before your interview, take some time to research Shelter Hall and its unique offerings. Familiarise yourself with the different kitchens, bars, and the overall vibe of the place. This will not only show your genuine interest but also help you discuss how you can contribute to enhancing the guest experience.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to coach and develop others, as this is key to thriving in a fast-paced environment like Shelter Hall.
✨Demonstrate Problem-Solving Abilities
Expect questions about handling guest complaints or service flow issues. Think of specific scenarios where you've turned a negative situation into a positive one. This will showcase your calmness under pressure and your proactive mindset, which are essential for this role.
✨Emphasise Your Passion for Hospitality
Let your enthusiasm for food, drink, and guest experiences shine through. Share what excites you about working in hospitality and how you can contribute to creating a fun, motivated team culture at Shelter Hall. This passion can set you apart from other candidates.