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For Companies At a Glance
- Tasks: Lead shifts and ensure amazing guest experiences in a vibrant food hall.
- Company: Join the iconic Shelter Hall, a hub of Sussex's independent food scene.
- Benefits: Earn £12.71 plus £3 tronc per hour with staff perks and discounts.
- Other info: Opportunities for growth within an exciting hospitality group.
- Why this job: Be part of a fun, supportive team in a fast-paced environment.
- Qualifications: Previous supervisory experience and a passion for great food and service.
The predicted salary is between 12 - 15 £ per hour.
Shelter Hall is Market Halls’ flagship seafront food hall and a true Brighton landmark, bringing together the very best of Sussex’s independent food scene under one roof. With 7 incredible kitchens and 2 buzzing bars across 2 vibrant floors, plus private dining spaces and unbeatable outdoor terraces overlooking the sea, Shelter Hall delivers a completely unique guest experience. Guests order through our app and our floor team brings everything straight to the table, creating an energetic, social atmosphere that is fast paced, exciting, and always evolving. There is no better place to join if you are looking to be part of a fun, supportive team that brings together some of the best food talent in the Sussex hospitality scene.
The Role
As Duty Manager, you will be right at the centre of the action leading shifts, supporting your team, and making sure every guest has an amazing experience from the moment they arrive. You will act as the link between supervisors, the team and the senior leadership team, combining hands on operational leadership with wider business responsibilities. From coaching your team and driving performance to managing service flow during peak periods, you will play a vital role in keeping Shelter Hall running smoothly every day.
What You Will Be Doing
- Leading shifts as Senior Manager on Duty across floor and bar operations
- Delivering outstanding guest experiences in a fast paced, high volume environment
- Coaching and developing Duty Managers, Supervisors, and team members
- Managing service flow, guest queries, and complaints with confidence
- Supporting rota planning, labour control, and cost management
- Monitoring operational standards, checklists, and compliance logs
- Ensuring full compliance with Food Safety, Health and Safety, and licensing requirements
- Building strong relationships with our independent traders and suppliers
- Supporting the AGM and stepping up in their absence when required
- Championing Market Halls values and creating a fun, motivated team culture
What We Are Looking For
- A natural leader who thrives in a busy hospitality environment
- Previous experience in a supervisory or management role
- Passion for great food, drink, and guest experience
- Strong communication and problem solving skills
- A team player who leads from the front
- Ability to stay calm under pressure and make confident decisions
- A proactive mindset with a passion for developing others
What You Will Get
- £12.71 plus £3 tronc per hour
- Opportunity to grow within an exciting and expanding hospitality group
- Work in one of Brighton’s most iconic venues
- A supportive team culture and development opportunities
- Staff perks and discounts across Market Halls
Duty Manager Market Halls - Shelter Hall Brighton £12.71 plus £3 tronc per hour in Cupar employer: Market Halls Group
Contact Detail:
Market Halls Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager Market Halls - Shelter Hall Brighton £12.71 plus £3 tronc per hour in Cupar
✨Tip Number 1
Get to know the venue! Before your interview, pop by Shelter Hall and soak up the atmosphere. Familiarising yourself with the space and its vibe will help you stand out and show your genuine interest in being part of the team.
✨Tip Number 2
Network like a pro! Chat with current staff or even regulars if you can. Building connections can give you insider info about the role and might just land you a recommendation when you apply through our website.
✨Tip Number 3
Show off your leadership skills! During interviews, share specific examples of how you've led teams in busy environments. Highlighting your ability to stay calm under pressure will resonate well with us at Shelter Hall.
✨Tip Number 4
Be proactive! If you see an opportunity to improve guest experiences or team dynamics, mention it. We love candidates who think outside the box and are eager to contribute to our fun, motivated culture.
We think you need these skills to ace Duty Manager Market Halls - Shelter Hall Brighton £12.71 plus £3 tronc per hour in Cupar
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the hospitality scene! Share why you love food and drink, and how you can contribute to creating amazing guest experiences at Shelter Hall.
Tailor Your CV: Make sure your CV highlights relevant experience in supervisory or management roles. We want to see how you've led teams and handled busy environments, so don’t hold back on those examples!
Be Yourself: We’re all about a fun, supportive team culture, so let your personality shine through in your application. Show us who you are and how you can fit into our vibrant atmosphere!
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you started on this exciting journey!
How to prepare for a job interview at Market Halls Group
✨Know Your Venue
Before the interview, take some time to research Shelter Hall and its unique offerings. Familiarise yourself with the different kitchens, bars, and the overall vibe of the place. This will not only show your genuine interest but also help you discuss how you can contribute to enhancing the guest experience.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to coach and develop others, as this is key to thriving in a fast-paced environment like Shelter Hall.
✨Demonstrate Problem-Solving Abilities
Expect questions about handling guest complaints or managing service flow during busy periods. Think of specific scenarios where you've had to think on your feet and make confident decisions. This will illustrate your calmness under pressure and your proactive mindset.
✨Emphasise Team Culture
Shelter Hall values a fun and motivated team culture. Be ready to discuss how you foster a positive atmosphere among your colleagues. Share any initiatives you've taken in the past to build strong relationships within your team, as well as with suppliers and traders.