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For Companies At a Glance
- Tasks: Lead shifts and ensure amazing guest experiences in a vibrant food hall.
- Company: Join Shelter Hall, Brighton's iconic seafront food destination.
- Benefits: Earn £12.71 plus £3 tronc per hour with staff perks and discounts.
- Other info: Exciting growth opportunities within an expanding hospitality group.
- Why this job: Be part of a fun, supportive team in a fast-paced hospitality environment.
- Qualifications: Previous supervisory experience and a passion for great food and service.
The predicted salary is between 30000 - 40000 £ per year.
Shelter Hall is Market Halls’ flagship seafront food hall and a true Brighton landmark, bringing together the very best of Sussex’s independent food scene under one roof. With 7 incredible kitchens and 2 buzzing bars across 2 vibrant floors, plus private dining spaces and unbeatable outdoor terraces overlooking the sea, Shelter Hall delivers a completely unique guest experience. Guests order through our app and our floor team brings everything straight to the table, creating an energetic, social atmosphere that is fast paced, exciting, and always evolving.
There is no better place to join if you are looking to be part of a fun, supportive team that brings together some of the best food talent in the Sussex hospitality scene.
The Role
As a Senior Floor & Bar Manager, you will be right at the centre of the action leading shifts, supporting your team, and making sure every guest has an amazing experience from the moment they arrive. You will act as the link between supervisors, the team and the senior leadership team, combining hands on operational leadership with wider business responsibilities. From coaching your team and driving performance to managing service flow during peak periods, you will play a vital role in keeping Shelter Hall running smoothly every day.
What You Will Be Doing
- Leading shifts as Senior Manager on Duty across floor and bar operations
- Delivering outstanding guest experiences in a fast paced, high volume environment
- Coaching and developing Duty Managers, Supervisors, and team members
- Managing service flow, guest queries, and complaints with confidence
- Supporting rota planning, labour control, and cost management
- Monitoring operational standards, checklists, and compliance logs
- Ensuring full compliance with Food Safety, Health and Safety, and licensing requirements
- Building strong relationships with our independent traders and suppliers
- Supporting the AGM and stepping up in their absence when required
- Championing Market Halls values and creating a fun, motivated team culture
What We Are Looking For
- A natural leader who thrives in a busy hospitality environment
- Previous experience in a supervisory or management role
- Passion for great food, drink, and guest experience
- Strong communication and problem solving skills
- A team player who leads from the front
- Ability to stay calm under pressure and make confident decisions
- A proactive mindset with a passion for developing others
What You Will Get
- £12.71 plus £3 tronc per hour
- Opportunity to grow within an exciting and expanding hospitality group
- Work in one of Brighton’s most iconic venues
- A supportive team culture and development opportunities
- Staff perks and discounts across Market Halls
Ready to take the next step in your hospitality career on Brighton’s seafront? Join us at Shelter Hall and be part of the future of hospitality.
Senior Duty Manager in Brighton employer: Market Halls Group
Contact Detail:
Market Halls Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Duty Manager in Brighton
✨Tip Number 1
Get to know the venue! Before your interview, pop by Shelter Hall and soak up the atmosphere. Familiarising yourself with the space and its vibe will help you stand out and show your genuine interest in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at local events. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Show off your leadership skills! During interviews, share specific examples of how you've successfully led teams in high-pressure situations. Highlighting your ability to stay calm and make confident decisions will resonate well with the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Shelter Hall family and ready to dive into the exciting world of hospitality with us.
We think you need these skills to ace Senior Duty Manager in Brighton
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the hospitality scene! Share your love for great food and drink in your application. We want to know why you’re excited about joining our team at Shelter Hall.
Tailor Your CV: Make sure your CV highlights your relevant experience, especially in supervisory or management roles. We’re looking for leaders who thrive in busy environments, so showcase those skills!
Be Yourself: Don’t be afraid to let your personality shine through in your written application. We value authenticity and want to get a sense of who you are beyond just your qualifications.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you one step closer to joining our fun, supportive team!
How to prepare for a job interview at Market Halls Group
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with Shelter Hall and its unique offerings. Research the independent food traders and the overall vibe of the place. This will not only show your enthusiasm but also help you answer questions about how you can contribute to enhancing the guest experience.
✨Showcase Your Leadership Skills
As a Senior Duty Manager, leadership is key. Prepare examples from your past experiences where you successfully led a team or managed a busy shift. Highlight how you coached team members and handled challenges, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like managing service flow during peak times or resolving guest complaints. Think through these scenarios beforehand and come up with clear, confident strategies that reflect your problem-solving skills and calmness under pressure.
✨Emphasise Your Passion for Hospitality
Make sure to convey your genuine passion for food, drink, and creating memorable guest experiences. Share stories that illustrate your love for the hospitality industry and how you’ve gone above and beyond to ensure guests leave happy. This will resonate well with the values of Market Halls.