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- Tasks: Lead shifts, support your team, and ensure amazing guest experiences.
- Company: Shelter Hall, Brighton's iconic seafront food hall with a vibrant atmosphere.
- Benefits: Competitive pay, growth opportunities, staff perks, and discounts.
- Other info: Dynamic environment with opportunities for personal and professional development.
- Why this job: Join a fun, supportive team and be part of Brighton's best food scene.
- Qualifications: Experience in hospitality, strong leadership, and communication skills.
The predicted salary is between 12 - 15 £ per hour.
Shelter Hall is Market Halls’ flagship seafront food hall and a true Brighton landmark, bringing together the very best of Sussex’s independent food scene under one roof. With 7 incredible kitchens and 2 buzzing bars across 2 vibrant floors, plus private dining spaces and unbeatable outdoor terraces overlooking the sea, Shelter Hall delivers a completely unique guest experience. Guests order through our app and our floor team brings everything straight to the table, creating an energetic, social atmosphere that is fast paced, exciting, and always evolving.
As Head Supervisor, you will be right at the centre of the action leading shifts, supporting your team, and making sure every guest has an amazing experience from the moment they arrive. You will act as the link between the team and the senior leadership team, combining hands on operational leadership with wider business responsibilities. From coaching your team and driving performance to managing service flow during peak periods, you will play a vital role in keeping Shelter Hall running smoothly every day.
What You Will Be Doing
- Leading shifts as Manager on Duty across floor and bar operations
- Delivering outstanding guest experiences in a fast paced, high volume environment
- Coaching and developing team members
- Managing service flow, guest queries, and complaints with confidence
- Supporting rota planning, labour control, and cost management
- Monitoring operational standards, checklists, and compliance logs
- Ensuring full compliance with Food Safety, Health and Safety, and licensing requirements
- Building strong relationships with our independent traders and suppliers
- Supporting the AGM and stepping up in their absence when required
- Championing Market Halls values and creating a fun, motivated team culture
What We Are Looking For
- A natural leader who thrives in a busy hospitality environment
- Previous experience in a supervisory or management role
- Passion for great food, drink, and guest experience
- Strong communication and problem solving skills
- A team player who leads from the front
- Ability to stay calm under pressure and make confident decisions
- A proactive mindset with a passion for developing others
What You Will Get
- £12.71 plus £2 tronc per hour
- Opportunity to grow within an exciting and expanding hospitality group
- Work in one of Brighton’s most iconic venues
- A supportive team culture and development opportunities
- Staff perks and discounts across Market Halls
Ready to take the next step in your hospitality career on Brighton’s seafront? Join us at Shelter Hall and be part of the future of hospitality.
Head Supervisor in Brighton employer: Market Halls Group
Contact Detail:
Market Halls Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Supervisor in Brighton
✨Tip Number 1
Get to know the vibe of Shelter Hall! Spend some time visiting the venue, soaking in the atmosphere, and chatting with staff. This will help you understand what makes it tick and show your genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by thinking about real-life scenarios where you've led a team or solved problems under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your answers and impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team at Shelter Hall!
We think you need these skills to ace Head Supervisor in Brighton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for food and hospitality shine through! We want to see how excited you are about creating amazing guest experiences and being part of a vibrant team.
Tailor Your CV: Make sure your CV highlights relevant experience in supervisory roles. We’re looking for natural leaders, so showcase any past achievements that demonstrate your ability to manage teams and deliver results in a fast-paced environment.
Be Authentic: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know what makes you tick, so share your unique story and why you’d be a great fit for Shelter Hall.
Apply Through Our Website: For the best chance of joining our fun and supportive team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to an exciting career with us!
How to prepare for a job interview at Market Halls Group
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with Shelter Hall and its unique offerings. Understand the concept of the food hall, the independent traders, and the overall guest experience. This knowledge will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Head Supervisor, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, managed conflicts, or improved service flow. Highlight how you can motivate and develop others, as this is key to the role.
✨Prepare for Fast-Paced Scenarios
Given the high-volume environment at Shelter Hall, be ready to discuss how you handle pressure. Think of specific situations where you’ve had to make quick decisions or manage multiple tasks simultaneously. This will illustrate your ability to thrive in a busy hospitality setting.
✨Emphasise Your Passion for Hospitality
Make sure to convey your enthusiasm for great food, drink, and guest experiences. Share stories that reflect your passion for the industry and how you’ve gone above and beyond to ensure customer satisfaction. This will resonate well with the values of Shelter Hall.