At a Glance
- Tasks: Lead shifts and ensure amazing guest experiences in a vibrant food hall.
- Company: Join Shelter Hall, Brighton's iconic seafront food destination.
- Benefits: Earn £12.71 plus £2 tronc per hour with staff perks and discounts.
- Other info: Exciting growth opportunities in a dynamic hospitality environment.
- Why this job: Be part of a fun, supportive team in the heart of Sussex's food scene.
- Qualifications: Previous supervisory experience and a passion for great food and service.
The predicted salary is between 12 - 15 € per hour.
Shelter Hall is Market Halls’ flagship seafront food hall and a true Brighton landmark, bringing together the very best of Sussex’s independent food scene under one roof. With 7 incredible kitchens and 2 buzzing bars across 2 vibrant floors, plus private dining spaces and unbeatable outdoor terraces overlooking the sea, Shelter Hall delivers a completely unique guest experience. Guests order through our app and our floor team brings everything straight to the table, creating an energetic, social atmosphere that is fast paced, exciting, and always evolving.
The Role
As Head Supervisor, you will be right at the centre of the action leading shifts, supporting your team, and making sure every guest has an amazing experience from the moment they arrive. You will act as the link between the team and the senior leadership team, combining hands on operational leadership with wider business responsibilities. From coaching your team and driving performance to managing service flow during peak periods, you will play a vital role in keeping Shelter Hall running smoothly every day.
What You Will Be Doing
- Leading shifts as Manager on Duty across floor and bar operations
- Delivering outstanding guest experiences in a fast paced, high volume environment
- Coaching and developing team members
- Managing service flow, guest queries, and complaints with confidence
- Supporting rota planning, labour control, and cost management
- Monitoring operational standards, checklists, and compliance logs
- Ensuring full compliance with Food Safety, Health and Safety, and licensing requirements
- Building strong relationships with our independent traders and suppliers
- Supporting the AGM and stepping up in their absence when required
- Championing Market Halls values and creating a fun, motivated team culture
What We Are Looking For
- A natural leader who thrives in a busy hospitality environment
- Previous experience in a supervisory or management role
- Passion for great food, drink, and guest experience
- Strong communication and problem solving skills
- A team player who leads from the front
- Ability to stay calm under pressure and make confident decisions
- A proactive mindset with a passion for developing others
What You Will Get
- £12.71 plus £2 tronc per hour
- Opportunity to grow within an exciting and expanding hospitality group
- Work in one of Brighton’s most iconic venues
- A supportive team culture and development opportunities
- Staff perks and discounts across Market Halls
Ready to take the next step in your hospitality career on Brighton’s seafront? Join us at Shelter Hall and be part of the future of hospitality.
Front of House Supervisor in Brighton employer: Market Halls Group
At Shelter Hall, we pride ourselves on being a vibrant and dynamic workplace that champions the best of Sussex's independent food scene. As a Front of House Supervisor, you'll be part of a fun and supportive team culture, with ample opportunities for personal and professional growth in one of Brighton's most iconic venues. Enjoy competitive pay, staff perks, and the chance to lead a passionate team in delivering exceptional guest experiences by the sea.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Supervisor in Brighton
✨Tip Number 1
Get to know the vibe of Shelter Hall! Before you apply, pop in for a visit. Check out the atmosphere, the food, and how the team interacts. This will help you tailor your approach and show that you're genuinely interested in being part of the action.
✨Tip Number 2
Network like a pro! Chat with current staff or even previous employees if you can. They can give you insider tips on what it’s really like to work there and what the management values most. Plus, a friendly face can make all the difference!
✨Tip Number 3
Show off your leadership skills! When you get the chance to meet the team or during interviews, share specific examples of how you've led a team or handled a busy shift. Highlighting your experience in a fast-paced environment will definitely catch their attention.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Shelter Hall family. Let’s get you in there!
We think you need these skills to ace Front of House Supervisor in Brighton
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for food and hospitality shine through! We want to see that you’re genuinely excited about creating amazing guest experiences at Shelter Hall.
Tailor Your CV:Make sure your CV highlights relevant experience in supervisory roles. We’re looking for natural leaders, so showcase any past achievements that demonstrate your ability to manage a team and thrive in a busy environment.
Be Yourself:Don’t be afraid to let your personality come through in your application. We value authenticity and want to know what makes you tick, so share your unique story and how it aligns with our fun, supportive team culture.
Apply Through Our Website:For the best chance of joining our vibrant team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to being part of the action at Shelter Hall!
How to prepare for a job interview at Market Halls Group
✨Know the Venue Inside Out
Before your interview, make sure you research Shelter Hall thoroughly. Familiarise yourself with its unique offerings, the independent traders, and the overall vibe of the place. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Front of House Supervisor, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service flow. Be ready to discuss how you can motivate and develop your team at Shelter Hall.
✨Prepare for Fast-Paced Scenarios
Given the high-volume environment at Shelter Hall, think about how you would handle peak periods. Prepare to discuss specific strategies for managing service flow and guest queries under pressure. This will highlight your problem-solving skills and ability to stay calm in a busy setting.
✨Emphasise Your Passion for Hospitality
Make sure to convey your enthusiasm for food, drink, and creating memorable guest experiences. Share personal stories or experiences that reflect your passion for hospitality. This will resonate well with the values of Shelter Hall and show that you're a great fit for their team culture.
