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- Tasks: Engage with clients to support their lending needs and enhance customer service.
- Company: Market Financial Solutions is a top independent bridging finance provider in the UK.
- Benefits: Enjoy bonuses, exclusive discounts, private healthcare, and extra time off for your birthday.
- Why this job: Join a dynamic team focused on client relationships and professional growth in finance.
- Qualifications: 1-2 years in financial services, ideally with property finance experience.
- Other info: Full-time role based in Central London with ongoing training opportunities.
The predicted salary is between 28800 - 42000 £ per year.
Direct message the job poster from Market Financial Solutions
About Us: Market Financial Solutions (MFS) is a leading independent bridging finance provider based in the United Kingdom. We specialise in offering fast and flexible bridging loans and buy-to-let mortgages to our valued intermediaries and clients. With a strong presence in the market, we are committed to delivering exceptional financial solutions.
The Role:
MFS are recruiting a Junior Relationship Manager to join our team in Central London and provide an excellent level of customer service to both current, and former clients on future lending possibilities.
Key Responsibilities:
- To engage with lapsed/former MFS borrowers with a view to funding current or future lending requirements.
- To engage with current MFS borrowers to assist with re-financing current loans and by switching them between current MFS products (retention).
- To act as a point of contact for existing borrowers within the MFS loan book with a view to supporting queries or additional borrowing requirements (reactive).
- To work closely with the loan portfolio management team to prioritise client engagement, based on loan positions and requirements.
- To assist in driving an increase in client retention and new lending with direct clients.
- Communicate with external stakeholders regarding the loan process, such as solicitors, QS, accountants, etc., where appropriate.
- Assist in the creation and delivery of incremental reports for the Head of Compliance and Senior Management
- Create and deliver incremental reports for the Relationship Managers on key market trends and challenges.
- Maintain the detailed pipeline of future lending opportunities and activity.
Person Specification
- Previous experience in dealing with property finance.
- Experience in dealing with bridging loans and buy-to-let finance is desirable.
- At least 1-2 years of experience in a financial services role, ideally within a lending environment.
- Experience in customer service or client-facing roles.
- Demonstrable experience in processing and managing loan applications, including documentation and compliance.
Why work for us?
- Be Part of a Dynamic and Growing Company
- Annual salary review & regular appraisals
- Bonuses and Incentives
- Enhanced Maternity and Paternity Leave Package
- Exclusive Employee Discounts at Leading Retailers (covering groceries, technology, and holidays)
- Ongoing Staff Training and Development Opportunities
- Private Medical Health Care with Vitality
- Life Insurance Coverage
- Additional Day Off to Celebrate Your Birthday
- Engaging Work Networking and Team Building Event
Next Steps:
Ready for an exciting career move? Hit ‘apply’ to express your interest, and if your CV aligns with our requirements, expect a call from one of our team soon to discuss this fantastic opportunity further.
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
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Job function
Finance
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Junior Relationship Manager employer: Market Financial Solutions
Contact Detail:
Market Financial Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Relationship Manager
✨Tip Number 1
Familiarise yourself with the bridging finance sector. Understanding the nuances of bridging loans and buy-to-let mortgages will not only boost your confidence but also impress the hiring team at Market Financial Solutions.
✨Tip Number 2
Network with professionals in the financial services industry, especially those involved in property finance. Engaging with current or former employees of MFS can provide you with valuable insights and potentially a referral.
✨Tip Number 3
Prepare to discuss your customer service experience in detail. Since the role involves engaging with clients, showcasing your ability to handle queries and maintain relationships will be crucial during any conversations with the hiring team.
✨Tip Number 4
Stay updated on market trends related to property finance. Being knowledgeable about current challenges and opportunities in the lending landscape will demonstrate your proactive approach and genuine interest in the role.
We think you need these skills to ace Junior Relationship Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Junior Relationship Manager at Market Financial Solutions. Tailor your application to highlight relevant experiences in customer service and financial services.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in property finance, bridging loans, or buy-to-let finance. Use specific examples to demonstrate your skills in managing loan applications and client interactions.
Craft a Compelling Cover Letter: Write a personalised cover letter that addresses the key responsibilities mentioned in the job description. Show your enthusiasm for the role and how your background aligns with the company's goals and values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a client-facing role.
How to prepare for a job interview at Market Financial Solutions
✨Know Your Financial Products
Familiarise yourself with bridging loans and buy-to-let mortgages, as these are key areas for the Junior Relationship Manager role. Understanding the specifics of these products will help you engage effectively with clients and demonstrate your expertise during the interview.
✨Showcase Your Customer Service Skills
Since the role involves a significant amount of client interaction, be prepared to discuss your previous customer service experiences. Highlight specific examples where you successfully resolved issues or improved client satisfaction, as this will show your ability to maintain strong relationships.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle various client situations, such as dealing with lapsed borrowers or managing queries about loan applications. Practising your responses to these scenarios can help you articulate your thought process and problem-solving skills.
✨Research Market Financial Solutions
Take the time to learn about Market Financial Solutions, their values, and their position in the market. Being knowledgeable about the company will not only impress your interviewers but also allow you to tailor your answers to align with their goals and culture.