At a Glance
- Tasks: Manage a busy Parts Department and lead a dynamic team to ensure top-notch customer service.
- Company: Established business in Framlingham with a focus on agricultural and groundcare products.
- Benefits: Competitive salary, profit-related bonus, and opportunities for professional growth.
- Other info: Enjoy a supportive workplace with potential for career advancement.
- Why this job: Join a thriving team and make a real impact in a fast-paced environment.
- Qualifications: Experience in management and knowledge of agricultural products is a plus.
The predicted salary is between 30000 - 40000 € per year.
Market 36 Recruitment are currently recruiting for a Parts & Retail Manager on behalf of our client based in Framlingham, Suffolk. This is an excellent opportunity for a motivated and driven individual to take responsibility for the efficient running of a busy Parts Department within a well-established business. The successful candidate will play a key role in supporting customers, internal departments and trade partners whilst managing the existing parts team and departmental operations.
Reporting to the Branch & Sales Manager, the Parts & Retail Manager will be responsible for the day-to-day management and efficient operation of the Parts Department, showroom and goods inward area, ensuring excellent customer service and departmental profitability.
Roles & Responsibilities
- Managing the daily operations of the Parts Department, showroom and goods inward area
- Leading and supporting the existing parts team
- Maintaining effective communication between customers and the Parts Department
- Supporting Sales and Service Departments internally
- Managing relationships with key accounts, customers and trade partners
- Monitoring departmental profitability and operational performance
- Ensuring stock and goods inward processes are managed efficiently
- Working towards departmental targets and objectives
- Handling confidential matters with professionalism and discretion
- Supporting customers with parts enquiries and product knowledge
- Maintaining high standards of organisation and attention to detail
- Assisting during busy seasonal periods including harvest times
Experience, Skills & Qualifications
- Experience and knowledge of Agricultural and Groundcare products and parts is advantageous
- Previous management or supervisory experience is desirable
- Excellent verbal and written communication skills
- Ability to remain calm under pressure
- Strong organisational and multitasking abilities
- Proactive and methodical approach to problem solving
- Ability to work independently and use own initiative
- Excellent IT skills
- Strong attention to detail
Hours
42.5 hours per week Monday to Friday | 8:00am – 5:30pm (1-hour unpaid lunch). Additional hours may be required during peak periods and Saturdays as per rota.
Salary
Competitive salary depending on experience plus profit-related bonus.
Parts & Retail Manager in Framlingham employer: Market 36
Join a well-established business in Framlingham, Suffolk, where you will thrive in a dynamic work environment that values teamwork and customer satisfaction. As a Parts & Retail Manager, you will benefit from competitive salary packages, profit-related bonuses, and opportunities for professional growth while leading a dedicated team in a supportive culture that prioritises excellence and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Parts & Retail Manager in Framlingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Parts & Retail Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its products. Familiarise yourself with their parts department operations and think about how your experience aligns with their needs. This will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! As a Parts & Retail Manager, you’ll need to juggle customer inquiries and team management. Role-play common scenarios with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job. Plus, it shows you’re serious about joining the team and makes it easier for us to keep track of your application.
We think you need these skills to ace Parts & Retail Manager in Framlingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in managing parts departments and customer service. We want to see how your skills align with the role of Parts & Retail Manager!
Show Off Your Communication Skills:Since excellent communication is key for this role, use your application to demonstrate your verbal and written skills. We love seeing clear, concise language that reflects your ability to connect with customers and team members.
Highlight Relevant Experience:If you've got experience in agricultural or groundcare products, make it shine! We’re looking for candidates who can hit the ground running, so don’t be shy about showcasing your relevant background.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at Market 36
✨Know Your Products Inside Out
Make sure you brush up on your knowledge of agricultural and groundcare products. Being able to discuss specific parts and their applications will show that you're not just a manager, but someone who understands the industry deeply.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to support and motivate your team, especially during busy periods. This will reassure them that you can handle the pressures of managing a Parts Department.
✨Showcase Your Communication Skills
Since effective communication is key in this role, practice articulating your thoughts clearly. Be ready to discuss how you've maintained strong relationships with customers and trade partners in previous roles.
✨Be Ready for Problem-Solving Scenarios
Think of a few challenging situations you've faced in previous jobs and how you resolved them. This will demonstrate your proactive and methodical approach to problem-solving, which is crucial for managing operations efficiently.
