At a Glance
- Tasks: Process customer orders and provide top-notch support throughout the order journey.
- Company: Join a dynamic team in a thriving company based in Braintree.
- Benefits: Enjoy a full-time role with competitive pay and opportunities for growth.
- Other info: Fast-paced environment with chances to learn and develop your career.
- Why this job: Be the key link between customers and products, ensuring satisfaction every step of the way.
- Qualifications: Strong attention to detail and excellent communication skills are essential.
The predicted salary is between 28500 - 32000 £ per year.
Location: Witham, Essex
Job Type: Full-Time, Permanent
Market 36 Recruitment are currently recruiting for a Sales Order Processor on behalf of our client based in Braintree.
Main Purpose of the Role
To provide efficient and accurate sales order processing support whilst delivering excellent customer service and ensuring the smooth progression of customer orders from enquiry through to delivery.
Roles
- Process customer sales orders accurately and efficiently.
- Review order information and verify accuracy before processing.
- Liaise with customers regarding Order Acknowledgement, order progress, delivery dates and product enquiries.
- Coordinate with production to ensure customer requirements are met.
- Prepare quotations and sales documentation when required.
- Maintain accurate customer records and order information.
- Handle customer enquiries via telephone and email.
- Resolve order-related issues and escalate where necessary.
- Support the wider sales and administration teams.
Additional Responsibilities
- Deliver exceptional customer service at all times.
- Support continuous improvement of order processing procedures.
- Produce administrative documentation as required.
- Assist other departments during busy periods.
- Maintain accurate records and filing systems.
Sales Order Processor in Essex employer: Market 36
At our Braintree-based company, we pride ourselves on being an excellent employer that values efficiency and customer satisfaction. Our supportive work culture fosters collaboration and continuous improvement, providing employees with ample opportunities for growth and development. With a focus on delivering exceptional service, we ensure that our team members are equipped with the tools and training they need to thrive in their roles, making this a rewarding place to build a career.
