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- Tasks: Support customers through email and online messaging, ensuring excellent service.
- Company: Join a dynamic team at a reputable recruitment agency in Earls Colne.
- Benefits: Enjoy free on-site parking, canteen facilities, and potential for permanent employment.
- Why this job: Gain valuable experience in customer service without phone calls, perfect for building your skills.
- Qualifications: Basic IT skills and strong written communication are essential; previous experience is a plus.
- Other info: Flexible working hours with a supportive team environment.
Market 36 Recruitment are currently recruiting for a Customer Service Representative on behalf of our client based in Earls Colne, on a temp-to-perm basis.
The successful candidate will be confident using computers, communicating professionally online, and supporting customers through written channels. Previous customer service experience is desirable but not essential.
Roles & Responsibilities
- Answering customer enquiries via email and online messaging systems.
- Carrying out data entry tasks accurately and efficiently.
- Supporting customers with general queries — no inbound or outbound phone calls required.
- Completing general administrative duties as required.
- Maintaining accurate records and updating internal systems.
- Providing excellent customer service and representing the company in a professional manner.
Experience, Education & Qualifications
- Previous customer service experience desired but not essential.
- Basic IT skills required, including use of email and data entry systems.
- Strong written communication skills.
- High attention to detail and accuracy.
- Ability to work independently and as part of a team.
- Professional, reliable and organised.
Salary: Dependant on experience
Hours: 8:00am – 4:30pm, Monday to Friday
Benefits: Free on-site parking, canteen facilities, and potential for a permanent contract following the temporary period.
Customer Service Advisor employer: Market 36
Contact Detail:
Market 36 Recruiting Team
Some tips for your application 🫡
Show Off Your Writing Skills: Since this role is all about communicating through written channels, make sure your application showcases your strong written communication skills. Use clear and professional language to demonstrate that you can represent us well.
Be Detail-Oriented: Attention to detail is key in customer service. When filling out your application, double-check for any typos or errors. This not only reflects your accuracy but also shows us that you care about the little things.
Highlight Relevant Experience: Even if you don’t have direct customer service experience, think about any roles where you’ve supported others or communicated effectively. Share those experiences in your application to help us see how you can fit into our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
