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- Tasks: Join a dynamic team to manage orders and ensure smooth dispatch of contact lenses.
- Company: A leading contact lens manufacturer in Braintree with a focus on innovation.
- Benefits: Competitive salary, full-time hours, and opportunities for career growth.
- Other info: Office-based role with a supportive team environment and strict deadlines.
- Why this job: Be the key player in delivering quality products to customers while honing your admin skills.
- Qualifications: 5 GCSEs including English and Maths; experience in admin or dispatch roles preferred.
The predicted salary is between 25000 - 30000 £ per year.
Market 36 are currently looking for an Operations & Logistics Administrator on behalf of their client based in Braintree, on a full-time and permanent basis. Our client is seeking a highly organised Operations & Logistics Administrator to join their specialist contact lens manufacturing team. This role will be central to their daily operations, involving a mix of customer service, physical dispatch, and essential financial data entry. You will be responsible for ensuring orders move smoothly from the production sheet to the customer's door, while keeping our Sage records up to date.
Roles & Responsibilities:
- Monitor the Work-In-Progress (WIP) sheet to provide customers with accurate, real-time updates on their lens production via telephone and email.
- Send formal order confirmations and respond promptly to general inquiries.
- Act as a filter for technical questions, ensuring complex product queries are directed to the Account Manager.
- Carefully pack lenses for shipment, ensuring products are matched correctly to prescriptions and order specifications.
- Arrange and oversee the daily shipping schedule, preparing all necessary labels and courier documentation.
- Log and process any incoming returns, updating internal records to reflect returned stock or replacements.
- Create and issue customer invoices through Sage upon order completion.
- Accurately input supplier purchase invoices into Sage to ensure all operational costs are recorded.
- Perform monthly credit control tasks, including sending out customer statements and resolving queries regarding Purchase Order (PO) numbers.
- Respond to operational emails from suppliers regarding deliveries and orders.
Skills, Experience & Qualifications:
- At least 5 GCSEs (grade C/4 or above) or equivalent, including English and Maths.
- Proven experience in a similar administrative or dispatch role, ideally within a manufacturing or distribution environment.
- A self-starter who takes initiative, anticipates needs, and is keen to improve office processes.
- Absolute precision is required when matching lenses to orders and inputting financial data.
- Competency in Sage for invoicing and data entry is highly desirable, alongside general IT literacy.
- A professional and helpful telephone manner is essential for managing customer relationships.
- The ability to work to strict daily courier deadlines while maintaining accurate administrative records.
Hours: Mon to Fri, 9am-5pm (37.5 hours per week). Office Based.
Salary: £25,000-£30,000 (DOE).
Operations & Logistics Administrator in Braintree employer: Market 36
Contact Detail:
Market 36 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations & Logistics Administrator in Braintree
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their products and services, especially in operations and logistics. This will help you tailor your answers and show you're genuinely interested.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. Focus on how your skills match the job description, especially around customer service and data entry. Confidence is key!
✨Tip Number 4
Apply through our website for the best chance! We love seeing candidates who take the initiative. Plus, it makes it easier for us to keep track of your application and get back to you quickly.
We think you need these skills to ace Operations & Logistics Administrator in Braintree
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations & Logistics Administrator role. Highlight any relevant experience in customer service, dispatch, or data entry, and don’t forget to mention your skills with Sage!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your organisational skills and how you can help keep operations running smoothly.
Show Off Your Attention to Detail: Since precision is key in this role, make sure to showcase your attention to detail in your application. Whether it’s through examples of past work or how you handle data entry, let us know you’re meticulous!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Market 36
✨Know Your Stuff
Make sure you understand the role of an Operations & Logistics Administrator inside out. Familiarise yourself with the key responsibilities, like managing the WIP sheet and using Sage for invoicing. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires a high level of organisation, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and ensure accuracy, especially when it comes to matching orders and inputting data.
✨Practice Your Communication
You'll need to communicate effectively with customers and suppliers, so practice articulating your thoughts clearly. Consider doing mock interviews with a friend or family member, focusing on how you would handle customer inquiries or technical questions. A professional and helpful telephone manner is key!
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the company and the role. For example, you could ask about the team dynamics or how they measure success in the Operations & Logistics department. This shows you're engaged and eager to contribute.