At a Glance
- Tasks: Manage customer relationships and optimise IT asset lifecycles while identifying new service opportunities.
- Company: Join a growing tech company in Braintree with a forward-thinking culture.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Why this job: Make a real impact by helping clients enhance their IT strategies and solutions.
- Qualifications: Experience in IT asset management or consultative sales is a plus.
- Other info: Dynamic role with opportunities for growth in a collaborative team.
The predicted salary is between 28800 - 43200 £ per year.
Location: Braintree, Essex
Salary: Competitive
Hours: Monday to Friday, 08:00 – 17:00
Market 36 Recruitment are currently recruiting for an IT Lifecycle Solutions Specialist / Technical Account Manager on behalf of our client based in Braintree on a permanent basis. This is an excellent opportunity for someone with experience in IT Asset Disposal (ITAD), IT lifecycle services, technology solutions, managed services, or consultative B2B sales to join a growing organisation and play a key role in developing and expanding existing customer relationships.
Reporting to the Head of Sales, the successful candidate will manage and develop a portfolio of customers, helping them optimise the lifecycle of their IT assets while identifying opportunities to introduce additional services. The role combines account management, consultative sales, and solution development, working closely with internal teams and customers to deliver tailored IT lifecycle solutions.
Roles & Responsibilities
- Manage and develop a portfolio of existing customers, acting as a trusted advisor for IT lifecycle and asset management services.
- Build strong relationships with clients to understand their business needs and IT asset management strategies.
- Identify opportunities to expand services within existing accounts and introduce new solutions where appropriate.
- Develop and implement account plans to support customer growth and achieve revenue targets.
- Manage opportunities from initial discussion through to proposal, negotiation, and contract completion.
- Work closely with internal teams including sales, operations and service delivery to ensure successful delivery of solutions.
- Support the preparation of proposals, pricing and responses to customer enquiries including RFI and RFP processes.
- Track portfolio performance and maintain accurate forecasting and reporting.
- Ensure a high level of customer satisfaction throughout the sales and service lifecycle.
Experience, Skills & Qualifications
We would welcome applications from candidates with experience in areas such as:
- IT Asset Disposal (ITAD)
- IT lifecycle management
- Technology solutions or hardware services
- Managed Service Providers (MSP)
- IT resellers or technology account management
- Consultative B2B solution sales
Other key skills include:
- Experience managing customer relationships and developing accounts.
- Strong commercial awareness and negotiation skills.
- Ability to understand technical services and present solutions to clients.
- Confident communication and presentation skills.
- Highly organised with the ability to manage multiple opportunities.
- Self-motivated with a proactive and solutions-focused approach.
Working Pattern & Benefits
- Monday to Friday: 08:00 – 17:00
- Competitive salary
- Opportunity to join a growing and forward-thinking organisation
- Career development opportunities
Market 36 Recruitment Ltd cover a range of sectors including Commercial, Industrial, Engineering, HR & Finance & ITAD. This vacancy is being advertised by Market 36 Recruitment Ltd. We operate as an Employment Business for temporary roles and as an Employment Agency for permanent roles.
IT Lifecycle Solutions Specialist / Technical Account Manager in Braintree employer: Market 36
Contact Detail:
Market 36 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Lifecycle Solutions Specialist / Technical Account Manager in Braintree
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT industry, especially those who might know about opportunities in IT lifecycle solutions. A friendly chat can lead to valuable insights or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its services. Understand their approach to IT asset management and think of ways you can contribute. We want you to shine as the go-to expert they need!
✨Tip Number 3
Showcase your consultative sales skills during interviews. Be ready to discuss how you've built relationships with clients and identified their needs in previous roles. This is your chance to demonstrate your value!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Lifecycle Solutions Specialist / Technical Account Manager in Braintree
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of IT Lifecycle Solutions Specialist. Highlight your experience in IT asset management and any consultative sales you've done. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about IT lifecycle solutions and how you can help our clients. Be genuine and let your personality come through – we love that!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements rather than just duties. Did you increase customer satisfaction or boost sales? Numbers speak volumes, so don’t shy away from sharing them with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Market 36
✨Know Your IT Lifecycle Inside Out
Make sure you brush up on your knowledge of IT Asset Disposal (ITAD) and IT lifecycle management. Be ready to discuss how these concepts apply to real-world scenarios, as this will show your potential employer that you understand the core of the role.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully managed customer relationships in the past. Highlight specific instances where you acted as a trusted advisor and how you identified opportunities for service expansion. This will demonstrate your consultative sales approach.
✨Be Ready to Discuss Solutions
Think about the technology solutions and services you've worked with before. Be prepared to explain how you can tailor these solutions to meet client needs. This shows that you can think critically and creatively about problem-solving.
✨Practice Your Presentation Skills
Since strong communication is key, practice presenting your ideas clearly and confidently. You might even want to simulate a proposal presentation. This will help you feel more at ease during the interview and showcase your ability to communicate effectively with clients.