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- Tasks: Review and process pet insurance claims while providing exceptional customer service.
- Company: Join a supportive team in a fully remote role focused on pet care.
- Benefits: Enjoy flexible working, 24 days annual leave, and health cash plans.
- Other info: Embrace a dynamic work environment with opportunities for personal development.
- Why this job: Make a real difference for pet owners while growing your career from home.
- Qualifications: Must be a Qualified Veterinary Nurse or experienced Pet Claims Assessor.
The predicted salary is between 30000 - 40000 £ per year.
Calling Registered Veterinary Nurses (RVNs) and experienced Pet Claims Assessors, we have an exciting fully remote opportunity for people looking to use their veterinary or pet claims experience in a new way. If you're a Registered Veterinary Nurse or an experienced Pet Claims Assessor, this UK-based remote role offers the chance to apply your existing knowledge and skills whilst working from the comfort of your home.
Hours: Full-time only, Monday to Friday, 9am-5pm or 10am-6pm (alternative shifts).
Training: Fully Remote working Monday to Friday 8am-4pm.
Why Join Us? This is more than just a job; it's a chance to use your veterinary knowledge and claims experience in a rewarding role that offers both challenge and career growth. You'll be at the forefront of ensuring pet owners receive timely support when they need it most.
Key Responsibilities
- Review and process pet insurance claims efficiently, ensuring accuracy and adherence to guidelines.
- Work closely with veterinary practices and customers to gather necessary information for claims assessment.
- Ensure claims are settled swiftly, within Service Level Agreements (SLAs), and identify any potential fraudulent claims for referral.
- Offer exceptional customer service by providing clear, prompt communication and building strong relationships with customers and colleagues.
- Maintain up-to-date knowledge of policies, products, and systems to help explain coverage details to customers.
What We're Looking For
- Experience: Must be a Qualified Veterinary Nurse or experienced Pet Claims Assessor with relevant industry experience.
- Skills: Excellent phone and communication skills, high attention to detail, strong IT and data entry skills, and the ability to work both independently and as part of a team.
- Attitude: A flexible, proactive approach to work and a willingness to embrace new tasks and challenges.
What's In It for You
- Flexible, remote working so you can achieve a healthy work‑life balance.
- 24 days of annual leave plus bank holidays, with the option to purchase additional days.
- Health Cash Plan to help with medical expenses.
- Access to an exclusive benefits scheme offering discounts on shopping, dining, travel, and more.
- Life Assurance at 4× your annual salary.
- Employee referral scheme to reward you for bringing talent into the team.
Vet Nurses and Pet Claims Assessors Wanted employer: Markerstudy Ltd
Contact Detail:
Markerstudy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vet Nurses and Pet Claims Assessors Wanted
✨Tip Number 1
Network like a pro! Reach out to fellow RVNs and Pet Claims Assessors on LinkedIn or in relevant online communities. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for virtual interviews by practising common questions and showcasing your veterinary knowledge. Remember, it’s all about demonstrating how your skills can benefit the team and the pet owners we serve.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website for the best chance at landing the job! We love seeing candidates who are genuinely interested in joining our team and using their expertise to make a difference.
We think you need these skills to ace Vet Nurses and Pet Claims Assessors Wanted
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Registered Veterinary Nurse or Pet Claims Assessor. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this remote opportunity and how your background makes you a perfect fit for our team. Keep it friendly and professional!
Show Off Your Communication Skills: Since this role involves a lot of communication with pet owners and veterinary practices, make sure your application reflects your excellent phone and written communication skills. We love clear and concise applicants!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Markerstudy Ltd
✨Know Your Stuff
Make sure you brush up on your veterinary knowledge and claims processes. Familiarise yourself with common pet insurance policies and the types of claims you might encounter. This will help you answer questions confidently and show that you're ready to hit the ground running.
✨Show Off Your Communication Skills
Since this role involves a lot of interaction with customers and veterinary practices, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated in past roles, especially when resolving issues or explaining complex information.
✨Demonstrate Attention to Detail
In this job, accuracy is key. Be prepared to discuss how you ensure precision in your work. You could share specific instances where your attention to detail made a difference, whether in processing claims or maintaining records.
✨Embrace Flexibility
The role requires a proactive attitude and the ability to adapt to new challenges. Think of examples from your previous experience where you had to be flexible or take on new tasks. This will show that you're not just capable but also eager to grow within the role.