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- Tasks: Handle customer contacts, generate business, and provide top-notch service in a hybrid role.
- Company: Leading insurance company in Northern Ireland with a focus on customer care.
- Benefits: Dynamic work environment with opportunities for career development.
- Other info: Perfect for those looking to grow their career in the insurance sector.
- Why this job: Join a passionate team and make a real difference in customer experiences.
- Qualifications: Minimum of 5 GCSEs and strong telephony experience required.
The predicted salary is between 28800 - 43200 £ per year.
A leading insurance company in Northern Ireland is seeking an Account Handler - SME to support the Commercial Team. In this hybrid call centre role, you will handle customer contacts, generate business, and provide excellent service while achieving targets.
Essential qualifications include a minimum of 5 GCSEs and strong telephony experience. If you are passionate about customer care and possess excellent communication skills, this role offers an ideal opportunity to develop your career in a dynamic environment.
Insurance Account Executive (SME) – Hybrid Role in Newtownards employer: Markerstudy Ltd
Contact Detail:
Markerstudy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Account Executive (SME) – Hybrid Role in Newtownards
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those working in SMEs. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for those calls! Since this role involves handling customer contacts, practice your communication skills. Role-play with a friend or use our resources to get comfortable with common scenarios.
✨Tip Number 3
Show off your passion for customer care! During interviews, share specific examples of how you've gone above and beyond for customers. This will help you stand out as someone who truly cares about service.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles like the Insurance Account Executive. Plus, you'll be the first to know about new opportunities tailored to your skills.
We think you need these skills to ace Insurance Account Executive (SME) – Hybrid Role in Newtownards
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customer care and telephony. We want to see how your skills match the role of an Account Handler - SME, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer service and explain why you’re excited about this hybrid role. Let us know what makes you the perfect fit for our team.
Showcase Your Communication Skills: Since strong communication is key for this position, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors – we love attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Markerstudy Ltd
✨Know Your Stuff
Before the interview, make sure you understand the insurance industry and the specific role of an Account Executive. Brush up on key terms and concepts related to SME (Small and Medium Enterprises) insurance. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves handling customer contacts, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or family member. Focus on demonstrating your ability to listen actively and respond appropriately, as these skills are crucial for success in a call centre environment.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific customer situations. Think of examples from your past experiences where you provided excellent service or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to follow your thought process.
✨Dress the Part
Even though it's a hybrid role, first impressions matter! Dress smartly for the interview, whether it's in person or via video call. A professional appearance can boost your confidence and show that you take the opportunity seriously. Remember, you want to convey that you’re ready to represent their brand positively.