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- Tasks: Manage partnerships and ensure operational excellence while driving performance.
- Company: Dynamic company with a collaborative and fast-paced work culture.
- Benefits: Health care cash plan, yearly bonus, 24 days leave plus Bank Holidays.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Join a vibrant team and make a real impact in partnership management.
- Qualifications: Experience in managing B2B relationships and strong people skills.
The predicted salary is between 35000 - 45000 £ per year.
This is a hybrid opportunity that can be based from either of our offices in Manchester, Peterborough, Sunderland, Stoke or Northern Ireland.
Role Overview
The Partnership Manager supports the delivery and performance of corporate partnerships within the portfolio led by the Senior Partnerships Manager. You will be responsible for managing defined elements of partner relationships, ensuring operational excellence, service delivery, and commercial performance across agreed products and services. Acting as a key day-to-day contact for partners and internal stakeholders, you will help translate partnership objectives into effective execution, while identifying opportunities to improve performance and customer outcomes. This role is ideal for someone with strong relationship management skills, commercial awareness, and a passion for delivering results within a collaborative, cross-functional environment.
Key Responsibilities
- Partnership Support & Relationship Management
- Act as a day-to-day operational contact for assigned partners or nominated elements of larger partnerships.
- Build positive, professional relationships with partner representatives to support effective collaboration and delivery.
- Support the Senior Partnerships Manager in managing partnership commitments, service delivery, and issue resolution.
- Operational & Product Performance
- Support the ongoing performance of insurance products and services aligned to partnership agreements.
- Liaise with internal teams (Claims, Operations, Underwriting, IT, Marketing) to ensure timely resolution of issues and smooth operational delivery.
- Monitor service performance and customer outcomes, highlighting opportunities for improvement.
- Commercial & Performance Management
- Assist with the monitoring and reporting of key partnership KPIs, service levels, and commercial metrics.
- Analyse management information to identify trends, risks, and areas of under-performance.
- Support the delivery of agreed initiatives, enhancements, or corrective actions to improve partnership outcomes.
- Governance & Reporting
- Support partnership governance activities, including preparing reports, presentations, and performance packs.
- Ensure actions from meetings and reviews are tracked, progressed, and delivered within agreed timescales.
- Maintain accurate records of partnership activity, decisions, and actions.
- Continuous Improvement & Change
- Support the implementation of change initiatives, including process updates, service enhancements, and partner-led activity.
- Share insights and operational feedback to inform wider partnership strategy discussions.
Skills, Experience & Knowledge
- Experience supporting or managing B2B, affinity, or third-party relationships in a commercial environment.
- Ability to navigate complex documentation (such as partner contracts).
- Understanding of the regulatory environment.
- Self-motivated, resilient; strong work ethic, thriving in a dynamic, fast-paced environment and persevering through setbacks.
- Exemplary people skills, able to work with diverse internal and external stakeholders.
- Strong organisational skills with the ability to manage multiple priorities and deliver to deadlines.
- Insurance or financial services industry experience (advantageous).
What We Offer in Return
- A collaborative and fast-paced work environment
- Health care cash plan
- Yearly bonus scheme
- 24 days annual leave plus Bank Holidays and the ability to buy additional leave (annual leave also increases with service)
- Life Assurance 4x annual salary
- Vibrant, modern offices
Partnerships Manager in London employer: Markerstudy Ltd
Contact Detail:
Markerstudy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partnerships Manager in London
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building relationships can give you insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by researching the company and its partnerships. Show us you understand our goals and how you can contribute to them. Tailor your answers to highlight your relationship management skills!
✨Tip Number 3
Follow up after your interview with a thank-you email. It’s a simple way to show appreciation and keep you fresh in our minds. Mention something specific from the conversation to make it personal.
✨Tip Number 4
Don’t hesitate to apply through our website! We love seeing candidates who are genuinely interested in joining us. Plus, it’s the best way to ensure your application gets noticed.
We think you need these skills to ace Partnerships Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Partnerships Manager role. Highlight your experience in managing B2B relationships and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your People Skills: Since this role is all about building relationships, don’t forget to emphasise your exemplary people skills. Share examples of how you've successfully collaborated with diverse stakeholders in the past. We love seeing real-life stories!
Be Data-Driven: As a Partnerships Manager, you'll need to monitor KPIs and performance metrics. Include any experience you have with data analysis or reporting in your application. Show us how you’ve used data to drive improvements in previous roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Markerstudy Ltd
✨Know Your Partnerships
Before the interview, dive deep into the company's existing partnerships. Understand their objectives and how they align with the role of a Partnerships Manager. This will not only show your interest but also help you discuss how you can contribute to enhancing those relationships.
✨Showcase Your Relationship Management Skills
Prepare examples from your past experiences where you've successfully managed B2B or third-party relationships. Highlight specific challenges you faced and how you overcame them. This will demonstrate your ability to build and maintain positive professional relationships.
✨Be Ready to Discuss Performance Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to partnership management. Be prepared to discuss how you've monitored and reported on these metrics in previous roles, and how you can apply that knowledge to improve performance in this new position.
✨Emphasise Your Collaborative Spirit
This role requires working closely with various internal teams. Share examples of how you've successfully collaborated across departments in the past. Highlight your ability to communicate effectively and resolve issues, as this will be crucial for operational excellence.