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- Tasks: Manage partnerships and ensure operational excellence while driving performance.
- Company: Dynamic company with a collaborative and fast-paced work culture.
- Benefits: Health care cash plan, yearly bonus, 24 days leave plus Bank Holidays.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Join a vibrant team and make a real impact in partnership management.
- Qualifications: Experience in managing B2B relationships and strong people skills.
The predicted salary is between 35000 - 45000 £ per year.
This is a hybrid opportunity that can be based from either of our offices in Manchester, Peterborough, Sunderland, Stoke or Northern Ireland.
Role Overview
The Partnership Manager supports the delivery and performance of corporate partnerships within the portfolio led by the Senior Partnerships Manager. You will be responsible for managing defined elements of partner relationships, ensuring operational excellence, service delivery, and commercial performance across agreed products and services. Acting as a key day-to-day contact for partners and internal stakeholders, you will help translate partnership objectives into effective execution, while identifying opportunities to improve performance and customer outcomes. This role is ideal for someone with strong relationship management skills, commercial awareness, and a passion for delivering results within a collaborative, cross-functional environment.
Key Responsibilities
- Partnership Support & Relationship Management
- Act as a day-to-day operational contact for assigned partners or nominated elements of larger partnerships.
- Build positive, professional relationships with partner representatives to support effective collaboration and delivery.
- Support the Senior Partnerships Manager in managing partnership commitments, service delivery, and issue resolution.
- Operational & Product Performance
- Support the ongoing performance of insurance products and services aligned to partnership agreements.
- Liaise with internal teams (Claims, Operations, Underwriting, IT, Marketing) to ensure timely resolution of issues and smooth operational delivery.
- Monitor service performance and customer outcomes, highlighting opportunities for improvement.
- Commercial & Performance Management
- Assist with the monitoring and reporting of key partnership KPIs, service levels, and commercial metrics.
- Analyse management information to identify trends, risks, and areas of under-performance.
- Support the delivery of agreed initiatives, enhancements, or corrective actions to improve partnership outcomes.
- Governance & Reporting
- Support partnership governance activities, including preparing reports, presentations, and performance packs.
- Ensure actions from meetings and reviews are tracked, progressed, and delivered within agreed timescales.
- Maintain accurate records of partnership activity, decisions, and actions.
- Continuous Improvement & Change
- Support the implementation of change initiatives, including process updates, service enhancements, and partner-led activity.
- Share insights and operational feedback to inform wider partnership strategy discussions.
Skills, Experience & Knowledge
- Experience supporting or managing B2B, affinity, or third-party relationships in a commercial environment.
- Ability to navigate complex documentation (such as partner contracts).
- Understanding of the regulatory environment.
- Self-motivated, resilient; strong work ethic, thriving in a dynamic, fast-paced environment and persevering through setbacks.
- Exemplary people skills, able to work with diverse internal and external stakeholders.
- Strong organisational skills with the ability to manage multiple priorities and deliver to deadlines.
- Insurance or financial services industry experience (advantageous).
What We Offer in Return
- A collaborative and fast-paced work environment
- Health care cash plan
- Yearly bonus scheme
- 24 days annual leave plus Bank Holidays and the ability to buy additional leave (annual leave also increases with service)
- Life Assurance 4x annual salary
- Vibrant, modern offices
Partnerships Manager in City of Westminster employer: Markerstudy Ltd
Contact Detail:
Markerstudy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partnerships Manager in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Partnerships Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company and its partnerships. We want you to be able to discuss how you can enhance their existing relationships and drive performance. Show them you’re the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We recommend mentioning something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Partnerships Manager in City of Westminster
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Partnerships Manager role. Highlight your experience in managing B2B relationships and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Show Off Your People Skills: Since this role is all about building relationships, don’t shy away from showcasing your exemplary people skills. Share examples of how you've successfully collaborated with partners or internal teams in the past. We love a good story!
Be Data-Driven: We’re keen on candidates who can analyse performance metrics and identify trends. Include any experience you have with monitoring KPIs or improving service delivery. Show us how you’ve made a difference through data!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the StudySmarter family!
How to prepare for a job interview at Markerstudy Ltd
✨Know Your Partnerships
Before the interview, dive deep into the company's existing partnerships. Understand their objectives and how they align with the role of a Partnerships Manager. This will not only show your interest but also help you discuss how you can contribute to enhancing those relationships.
✨Showcase Your People Skills
As a Partnerships Manager, relationship management is key. Prepare examples from your past experiences where you've successfully built and maintained professional relationships. Be ready to discuss how you handle conflicts or challenges with partners, as this will demonstrate your interpersonal skills.
✨Be Data-Driven
Familiarise yourself with key performance indicators (KPIs) relevant to partnership success. During the interview, be prepared to talk about how you've used data to drive decisions in previous roles. This shows that you understand the commercial aspect of partnerships and can contribute to performance management.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you've had to navigate complex issues or implement change initiatives. Practising these scenarios will help you articulate your thought process and demonstrate your resilience in a dynamic environment.