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- Tasks: Handle customer calls about insurance policies and provide solutions.
- Company: Leading home insurance provider in Torquay with a supportive culture.
- Benefits: Flexible remote work, training support, and career development opportunities.
- Why this job: Join a dynamic team and help customers while growing your career.
- Qualifications: Strong communication skills and a self-motivated attitude required.
- Other info: Full-time role with occasional Saturday shifts.
The predicted salary is between 30000 - 42000 £ per year.
A leading home insurance provider in Torquay is hiring for a customer service role where you will handle inbound and outbound customer calls regarding policy queries and changes.
Ideal candidates will possess strong communication and problem-solving skills, along with a self-motivated attitude.
The position offers training support, career development opportunities, and flexible remote work once fully trained.
Full-time availability is required Monday to Friday with occasional Saturday work.
Insurance Customer Care Specialist – Hybrid/Remote in Torquay employer: Markerstudy Group
Contact Detail:
Markerstudy Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Customer Care Specialist – Hybrid/Remote in Torquay
✨Tip Number 1
Practice your communication skills! Since this role is all about handling customer calls, we recommend doing mock calls with friends or family. This will help you feel more confident and articulate when it comes to discussing policy queries.
✨Tip Number 2
Show off your problem-solving skills! Think of examples from your past experiences where you successfully resolved issues for customers. We want to hear how you tackled challenges head-on, so be ready to share those stories during your interview.
✨Tip Number 3
Be self-motivated! Since this position offers hybrid/remote work, it's crucial to demonstrate that you can manage your time effectively. Share how you stay organised and focused, especially when working from home.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows us that you're genuinely interested in joining our team. Don't miss out on the chance to kickstart your career with us!
We think you need these skills to ace Insurance Customer Care Specialist – Hybrid/Remote in Torquay
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about handling customer calls, make sure your written application highlights your strong communication skills. Use clear and concise language to demonstrate how you can effectively convey information.
Problem-Solving Examples: We love candidates who can think on their feet! Include specific examples in your application that showcase your problem-solving abilities. This will help us see how you tackle challenges and provide excellent customer service.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the job description. Mention your relevant experience and how it aligns with the responsibilities of the Insurance Customer Care Specialist role.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Markerstudy Group
✨Know Your Stuff
Before the interview, make sure you understand the basics of home insurance and the specific policies the company offers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves handling customer calls, practice articulating your thoughts clearly. You might want to do a mock interview with a friend or family member to get comfortable speaking about your experiences and how you can help customers.
✨Problem-Solving Scenarios
Prepare for situational questions where you’ll need to demonstrate your problem-solving skills. Think of examples from your past experiences where you successfully resolved issues for customers or colleagues.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, training support, or career development opportunities. This shows that you’re not just interested in the job, but also in growing with the company.
