Markerstudy Group in Sunderland is seeking experienced Customer Service professionals for a full-time role within an established insurance company. Start date 4 January 2027. Hybrid work pattern with 50/50 office/home, training in-office for 3 months. Salary £25,500 basic + £2,500 shift allowance (£28,000 total).
The role handles customer queries, mid-term adjustments, cancellations and payments, aiming for first-time resolution while complying with regulatory requirements.
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Insurance CX Specialist - Hybrid, 32 Days PTO, Life Cover in Sunderland employer: Markerstudy Group
Markerstudy is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Manchester. With hybrid working options, employees enjoy a flexible environment while contributing to impactful analytics solutions for leading insurance brands. The company prioritises employee growth through continuous development opportunities, making it an ideal place for those passionate about data and looking to advance their technical and commercial skills.
