At a Glance
- Tasks: Lead a team, manage stock, and ensure top-notch service standards.
- Company: Join Auto Windscreens, a top UK automotive glazing innovator with a vibrant culture.
- Benefits: Enjoy personal development opportunities and be part of a top 100 company to work for.
- Why this job: Be at the forefront of innovation in a supportive and dynamic environment.
- Qualifications: Strong communication skills and ability to work independently or in a team.
- Other info: Flexible working approach and proactive mindset are essential.
The predicted salary is between 28800 - 43200 £ per year.
Role Profile: Service Centre Supervisor
Reports To: Service Centre Manager
Auto Windscreens is one of the UK’s fastest growing and leading automotive glazing companies, innovation is at the heart of our business whether it be robotic lifting devices, wet weather canopies or new windscreen bonding equipment that will set even in damp or freezing conditions.
We lead the industry in the training and certification of our technicians and offer an excellent opportunity for personal development.
As part of The Sunday Times list of the Top 100 companies to work for, Auto Windscreens offers the chance to join a vibrant, innovative and forward thinking company.
We currently have exciting opportunities fora Service Centre Supervisor based at our Shrewsbury Service Centre.
Responsibilities
- Maintaining your current KPIs and targets as a Technician
- Maintaining standards of the Service Centre
- Provide help and support to all colleagues and customers both internally and externally.
- Supporting the Service Centre Manager with the effective control of stock management within the Service Centre.
- Managing the Service Centre during any period of absence and annual leave of the Service Centre Manager
- Provide operational information and feedback to relevant management teams.
- Liaise closely through clear and timely communication with Technicians, ServiceCentre Manager and Area Manager.
- Supporting the Service Centre Manager to ensure all H&S standards and processes are maintained within the Service Centre.
- Controlling and replenishing the consumable stocks for the Service Centre.
- Arranging the regular collection of the glass waste and chemical waste.
- Any other ad-hoc duties requested or advised by the Service Centre Manager or Area Manager.
Skills Required
- Ability to work on own initiative and as part of a team.
- Excellent communication skills both face-to face and via the telephone.
- Able to demonstrate a good level of competence in planning and organizing own workload.
- Flexible approach to work demands.
- Proactive self motivator and able to work on own initiative.
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Service Centre Supervisor - Shrewsbury employer: Markerstudy Group
Contact Detail:
Markerstudy Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Centre Supervisor - Shrewsbury
✨Tip Number 1
Familiarise yourself with the latest automotive glazing technologies and innovations. Being knowledgeable about robotic lifting devices and new windscreen bonding equipment will show your passion for the industry and make you stand out.
✨Tip Number 2
Demonstrate your leadership skills by sharing examples of how you've successfully managed teams or projects in the past. Highlighting your ability to support and motivate colleagues will resonate well with the hiring managers.
✨Tip Number 3
Prepare to discuss your experience with stock management and health & safety standards. Showing that you understand these critical aspects of the role will reassure us that you can maintain the high standards expected at our Service Centre.
✨Tip Number 4
Practice your communication skills, both verbal and written. Being able to convey information clearly and effectively is crucial for liaising with technicians and management, so consider role-playing scenarios to boost your confidence.
We think you need these skills to ace Service Centre Supervisor - Shrewsbury
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Service Centre Supervisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in supervisory roles or within the automotive industry. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet KPIs and manage teams.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples of how you've successfully managed teams, maintained standards, and communicated effectively in previous positions.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a supervisory role.
How to prepare for a job interview at Markerstudy Group
✨Showcase Your Leadership Skills
As a Service Centre Supervisor, you'll need to demonstrate your ability to lead a team. Prepare examples of how you've successfully managed teams in the past, highlighting your communication and support skills.
✨Understand the Company’s Innovations
Auto Windscreens prides itself on innovation. Familiarise yourself with their latest technologies and services, such as robotic lifting devices and new windscreen bonding equipment, to show your enthusiasm for the role.
✨Prepare for KPI Discussions
Since maintaining KPIs is crucial for this role, be ready to discuss how you have met or exceeded targets in previous positions. Use specific metrics to illustrate your achievements.
✨Emphasise Health & Safety Awareness
Health and safety standards are vital in this role. Be prepared to discuss your understanding of H&S processes and how you have implemented them in past roles to ensure a safe working environment.