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- Tasks: Support the Service Centre Manager with office tasks and customer interactions.
- Company: Join Auto Windscreens, a top UK automotive glazing company known for innovation.
- Benefits: Enjoy a vibrant work culture with opportunities for growth and development.
- Why this job: Be part of a leading company recognised for its positive workplace environment.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Full-time role with Monday to Friday hours, plus occasional Saturdays.
The predicted salary is between 24000 - 36000 £ per year.
Do you have customer service and administration experience? Are you looking for a new challenege?
We currently have exciting opportunities for a Service Centre Advisor based at our Manchester Service Centre.
Auto Windscreens is one of the UK’s fastest growing and leading automotive glazing companies and we put innovation at the heart of our business.
As part of The Sunday Times list of the Top companies to work for, Auto Windscreens offers the chance to join a vibrant, innovative and forward thinking company.
Responsibilities
Skills Required
Hours: Full-time, Monday to Friday (some saturday work)
Interested? Apply today to find out more!
Service centre advisor employer: Markerstudy Group
Contact Detail:
Markerstudy Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service centre advisor
✨Tip Number 1
Familiarise yourself with Auto Windscreens and their services. Understanding their business model and values will help you demonstrate your enthusiasm and alignment with their goals during any conversations.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and the specific skills that are valued, which can give you an edge in discussions.
✨Tip Number 3
Prepare to discuss your customer service experience in detail. Think of specific examples where you've successfully resolved issues or improved processes, as this will showcase your problem-solving abilities.
✨Tip Number 4
Be ready to demonstrate your communication skills. Since the role involves liaising with various stakeholders, practice articulating your thoughts clearly and confidently, both in person and over the phone.
We think you need these skills to ace Service centre advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service and administration experience. Use specific examples that demonstrate your ability to support colleagues and customers effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with the responsibilities listed in the job description, particularly your communication and organisational skills.
Highlight Relevant Skills: In your application, emphasise your ability to work independently and as part of a team. Provide examples of how you've successfully managed workloads and communicated effectively in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Markerstudy Group
✨Showcase Your Customer Service Skills
Make sure to highlight your previous customer service experience during the interview. Be prepared to share specific examples of how you've handled challenging situations or provided exceptional support to customers.
✨Demonstrate Communication Abilities
Since excellent communication is key for a Service Centre Advisor, practice articulating your thoughts clearly. You might want to prepare for role-play scenarios where you need to communicate with both customers and colleagues effectively.
✨Emphasise Teamwork and Initiative
Discuss instances where you've successfully worked as part of a team, as well as times when you've taken the initiative. This will show that you can adapt to different work demands and contribute positively to the team environment.
✨Prepare Questions About the Role
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, the team you'll be working with, and the specific responsibilities of the Service Centre Advisor role to demonstrate your genuine interest.
