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For Companies At a Glance
- Tasks: Support the Service Centre Manager with daily operations and customer interactions.
- Company: Join Auto Windscreens, a top UK automotive glazing company known for innovation.
- Benefits: Enjoy a vibrant work culture with opportunities for growth and development.
- Why this job: Be part of a leading company recognised for its positive workplace environment.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Full-time role with occasional Saturday work; apply now to learn more!
The predicted salary is between 24000 - 36000 £ per year.
Do you have customer service and administration experience? Are you looking for a new challenege?
We currently have exciting opportunities for a Service Centre Advisor based at our Yeovil Service Centre.
Auto Windscreens is one of the UK’s fastest growing and leading automotive glazing companies and we put innovation at the heart of our business.
As part of The Sunday Times list of the Top companies to work for, Auto Windscreens offers the chance to join a vibrant, innovative and forward thinking company.
Responsibilities
Skills Required
Hours: Full-time, Monday to Friday (some saturday work)
Interested? Apply today to find out more!
Service Centre Advisor employer: Markerstudy Group
Contact Detail:
Markerstudy Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Centre Advisor
✨Tip Number 1
Familiarise yourself with Auto Windscreens and their services. Understanding the company's values and innovations will help you align your answers during any interviews, showing that you're genuinely interested in being part of their team.
✨Tip Number 2
Prepare to discuss your previous customer service experiences in detail. Think of specific examples where you successfully resolved issues or improved customer satisfaction, as this will demonstrate your capability for the role.
✨Tip Number 3
Practice your communication skills, both verbal and non-verbal. Since the role requires excellent communication, consider role-playing scenarios with a friend to enhance your confidence in handling customer interactions.
✨Tip Number 4
Showcase your organisational skills by preparing a mock schedule or plan for managing tasks in a busy service centre environment. This will illustrate your ability to handle workload effectively and your proactive approach to work.
We think you need these skills to ace Service Centre Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service and administration experience. Use specific examples that demonstrate your ability to support colleagues and manage tasks efficiently.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with the responsibilities of a Service Centre Advisor, particularly in communication and teamwork.
Highlight Relevant Skills: In your application, emphasise your excellent communication skills and ability to work both independently and as part of a team. Provide examples of how you've successfully managed your workload in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Markerstudy Group
✨Showcase Your Customer Service Skills
Make sure to highlight your previous customer service experience during the interview. Be prepared to share specific examples of how you've successfully handled customer queries or complaints, as this role heavily relies on effective communication and problem-solving.
✨Demonstrate Teamwork and Initiative
Since the role requires both independent work and collaboration, be ready to discuss instances where you've worked well in a team. Also, mention times when you've taken the initiative to improve processes or support colleagues, as this shows your proactive nature.
✨Understand the Company Culture
Research Auto Windscreens and their values before the interview. Understanding their commitment to innovation and customer satisfaction will help you align your answers with what they are looking for in a candidate, making you a more appealing choice.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready for the interviewer can demonstrate your genuine interest in the role and the company. Ask about the team dynamics, the challenges faced by the Service Centre, or opportunities for professional development within the company.
