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For Companies At a Glance
- Tasks: Assist pet owners with insurance queries and manage their policies.
- Company: Leading customer service provider in Portsmouth with a passion for pets.
- Benefits: Competitive salary, health cash plan, and great onsite amenities.
- Why this job: Combine your love for animals with a rewarding career in customer service.
- Qualifications: Previous customer service experience and a friendly attitude are essential.
- Other info: Join a supportive team and enjoy career progression opportunities.
The predicted salary is between 24000 - 36000 £ per year.
A leading customer service provider in Portsmouth is seeking dedicated individuals who love animals to join their Customer Service Team. The role involves answering customer calls, managing insurance policies, and liaising with veterinary practices.
Ideal candidates should have previous customer service experience and a friendly, hardworking attitude. This full-time position offers various benefits including competitive salary progression, health cash plan, and onsite amenities.
Pet-Lovers Insurance Partner: Sales & Service Pro in Portsmouth employer: Markerstudy Group
Contact Detail:
Markerstudy Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pet-Lovers Insurance Partner: Sales & Service Pro in Portsmouth
✨Tip Number 1
Get to know the company! Research their values and mission, especially how they relate to pet care. This will help you connect your passion for animals with their goals during interviews.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories to show how you can bring that same energy to their team.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or join relevant groups. This can give you insider tips and maybe even a referral, which can really boost your chances.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and makes it easier for us to find you.
We think you need these skills to ace Pet-Lovers Insurance Partner: Sales & Service Pro in Portsmouth
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for animals shine through! Share any relevant experiences you have with pets or in the animal care field. This will help us see how well you fit into our team of pet-lovers.
Highlight Your Customer Service Skills: Make sure to emphasise your previous customer service experience. We want to know how you've handled customer queries and provided excellent service in the past. Specific examples can really make your application stand out!
Be Friendly and Approachable: Your tone matters! Use a friendly and approachable style in your written application. We’re looking for individuals who can connect with customers easily, so let your personality come through in your writing.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and submit your details!
How to prepare for a job interview at Markerstudy Group
✨Know Your Stuff About Pets
Brush up on your knowledge of different pets and common insurance policies related to them. Being able to discuss specific pet care needs or insurance options will show your passion for animals and your understanding of the role.
✨Show Off Your Customer Service Skills
Prepare examples from your previous customer service experience that highlight your problem-solving skills and ability to handle difficult situations. Think of times when you went above and beyond for a customer, as this will resonate well with the interviewers.
✨Practice Your Communication
Since you'll be answering customer calls, practice speaking clearly and confidently. You might want to do mock interviews with friends or family, focusing on how you explain complex information in a simple way.
✨Be Friendly and Approachable
Your attitude matters! Make sure to convey your friendly and hardworking nature during the interview. Smile, maintain eye contact, and show genuine enthusiasm for both the role and the company’s mission to help pet owners.
