Payroll co-ordinator (Manchester Area)

Job Title: Payroll Co-ordinator

Location: Manchester or Stoke-on-Trent

Role overview

The post holder will be working for the Group Payroll Team within People Operations. You will be responsible for providing an accurate and customer focused payroll service, working within the payroll services team and reporting into the Group Payroll Manager.

Responsibilities:

• Ensure timely and accurate payroll processing in line with Markerstudy’s SLAs.
• Administer monthly payroll, including new starters, leavers, and statutory absence calculations.
• Process expense claims per policy and provided information.
• Provide payslips, earnings statements, and references for current and former employees.
• Resolve payroll queries via phone, email, ServiceNow, or in person.
• Calculate PAYE and pension liabilities in compliance with legislation and upload data to relevant bodies.
• Upload net wages to banking systems by deadlines.
• Complete month-end tasks in HR/payroll systems.
• Ensure timely HMRC, pension, and local authority payments.
• Run full payroll cycles and submit data to HMRC promptly.
• Maintain accurate payroll data and reporting to finance.
• Assist with ad-hoc reporting and other reasonable duties as required.
• Promote compliance with quality, security, legal, and regulatory standards.
• Protect sensitive customer, employee, and business information.
• Follow and act on the Whistleblowing Procedure and Code of Conduct.
• Stay current through professional development and support team growth.
• Maintain a positive, solutions-focused attitude and give constructive feedback.
• Represent the team and company professionally in all interactions.
• Ensure confidentiality is upheld at all times.
• Perform other duties as reasonably required within the role's scope.

Required Skills:

• Experience using SD Worx, Cascade and/or Dayforce HR and Payroll software
• Previous experience working within a payroll team/environment
• Intermediate Excel skills and formulas such as VLookUps and Pivot Tables
• Experience in reconciling pension contributions and maintaining pensions records in accordance with TPR legislation
• Ability to organise own time effectively, set and meet realistic deadlines