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- Tasks: Lead the delivery of Operational Resilience and drive strategy across the business.
- Company: Join a forward-thinking financial services firm focused on resilience and compliance.
- Benefits: Competitive salary, professional development, and opportunities for mentorship.
- Why this job: Make a real impact by enhancing operational resilience and influencing senior leadership.
- Qualifications: Senior experience in Operational Resilience and strong communication skills required.
- Other info: Collaborative environment with a focus on continuous improvement and career growth.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced Operational Resilience Manager to lead the delivery and ongoing maturity of Operational Resilience across the business. Reporting to the Head of Quality & Risk, this role will act as the subject matter expert for Operational Resilience, working closely with senior leadership to embed robust, compliant, and practical resilience frameworks aligned to regulatory expectations. The role carries strong visibility and influence, with responsibility for driving strategy, testing, reporting, and continuous improvement.
Key Duties & Responsibilities
- Lead the delivery of Operational Resilience across MISL, ensuring alignment with business strategy and regulatory requirements.
- Own and maintain the Operational Resilience framework, acting as the go-to expert for resilience matters.
- Lead the annual review of Important Business Services, Impact Tolerances, and end-to-end process mapping.
- Develop and deliver a comprehensive annual testing and scenario analysis programme across the five resilience pillars.
- Track vulnerabilities and remediation plans, ensuring actions remain on track and are effectively evidenced.
- Produce clear, high-quality reporting for senior leadership, internal committees, and board level forums.
- Advise and influence executives on resilience strategy, emerging risks, and regulatory developments.
- Monitor regulatory change and industry best practice to ensure a forward-looking and compliant approach.
- Collaborate closely with Second Line Risk, IT, Operations, and wider business stakeholders.
- Lead knowledge sharing and training initiatives to improve resilience awareness and maturity.
- Mentor and support colleagues to build capability and embed resilience into day-to-day operations.
Skills & Experience Required
- Senior level experience in Operational Resilience within Financial Services.
- Strong understanding of FCA or similar regulatory frameworks.
- Proven ability to operate at senior stakeholder and executive level.
- Excellent written and verbal communication skills, with the ability to explain complex concepts clearly.
- Strong analytical skills, with experience translating data and testing outcomes into actionable insights.
- Demonstrated leadership and influencing capability, without reliance on formal authority.
- High attention to detail and a disciplined approach to governance, testing, and reporting.
- Collaborative mindset with the ability to work effectively across cross-functional teams.
- Emotionally intelligent, confident, and pragmatic in approach.
Operational Resilience Manager in England employer: Markerstudy Group
Contact Detail:
Markerstudy Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Resilience Manager in England
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those already working in operational resilience. A casual chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of regulatory frameworks and resilience strategies. We recommend creating a cheat sheet of key concepts and examples from your experience to showcase your expertise.
✨Tip Number 3
Don’t just wait for job alerts! Actively search for roles on our website and apply directly. Tailor your application to highlight your leadership skills and experience in operational resilience.
✨Tip Number 4
Follow up after interviews with a thank-you note. It’s a great way to reiterate your interest in the role and remind them of your strong fit for the position. Plus, it shows you’re proactive!
We think you need these skills to ace Operational Resilience Manager in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Operational Resilience Manager. Highlight your experience in operational resilience and any relevant regulatory frameworks you've worked with. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've led resilience initiatives and influenced senior stakeholders. We love a good story that showcases your expertise!
Showcase Your Communication Skills: Since excellent written communication is key for this role, make sure your application is clear and concise. Avoid jargon where possible and focus on making complex concepts easy to understand. We appreciate clarity and precision in our applications!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates. Plus, it shows you're keen on joining the StudySmarter team!
How to prepare for a job interview at Markerstudy Group
✨Know Your Resilience Frameworks
Make sure you’re well-versed in the Operational Resilience frameworks relevant to the role. Brush up on FCA regulations and be ready to discuss how you’ve applied these in your previous roles. This will show that you’re not just familiar with the concepts but can also implement them effectively.
✨Prepare for Scenario Analysis Questions
Expect questions around scenario analysis and testing programmes. Think of specific examples where you’ve led such initiatives, detailing the outcomes and lessons learned. This will demonstrate your hands-on experience and strategic thinking.
✨Showcase Your Communication Skills
Since this role involves advising senior leadership, practice explaining complex resilience concepts in simple terms. You might be asked to present a case study or a past project, so focus on clarity and conciseness in your responses.
✨Highlight Your Collaborative Mindset
Operational Resilience requires working across various teams. Be prepared to discuss how you’ve successfully collaborated with different stakeholders in the past. Share examples that highlight your ability to influence without authority and build strong relationships.
