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For Companies At a Glance
- Tasks: Engage with potential customers, upsell insurance products, and meet targets in a dynamic environment.
- Company: Join Brightside, a company dedicated to making a difference for customers and the business.
- Benefits: Enjoy hybrid working, generous leave, health cash plan, and discounts on shopping and travel.
- Why this job: Be part of a supportive team that values your growth and offers career development opportunities.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: Receive full training and gain accredited industry qualifications while working in a fun, social atmosphere.
The predicted salary is between 28800 - 42000 £ per year.
Customer Sales
Location: Bristol – Hybrid – 1-2 days in the office
Hours: Monday – Friday either 9 am-5 pm or am- 6 pm. 1 in 3 Saturdays 9-1 pm (time back in lieu)
Salary: £,
About the team
We pride ourselves on delivering great results through a combination of hard work, collaboration, and dedication. Working for Brightside is all about making a difference. A difference for our customers and our business. It’s about putting our customers at the heart of what we do – doing the right things and doing them well.
About the role
What’s in it for you?
You can expect to receive full training and support until you’re fully competent in the role. Your training will be remote-based and some on the job – at every stage of the training, we’ll make sure you’re happy and confident with what you’ve learned.
We believe in the value of developing our people and we can offer you genuine career opportunities. Following your initial induction and training, we will provide valuable in-role development, and you’ll also attain accredited industry qualifications.
What do we offer for you?
Customer Representative employer: Markerstudy Group
Contact Detail:
Markerstudy Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Representative
✨Tip Number 1
Familiarise yourself with the insurance products offered by Brightside. Understanding the specifics of these products will not only help you in conversations but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since you'll be speaking to potential customers, being clear, confident, and engaging can make a significant difference in converting leads.
✨Tip Number 3
Research common customer objections in the insurance industry and prepare responses. This will equip you to handle calls effectively and show that you're proactive about overcoming challenges.
✨Tip Number 4
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
We think you need these skills to ace Customer Representative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Customer Representative position. Tailor your application to highlight relevant experience in customer service, sales, or insurance.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your skills and experiences that relate to the role. Emphasise any previous roles where you have worked in a fast-paced environment or have experience in upselling and converting leads.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work for Brightside and how you can contribute to their mission of putting customers at the heart of what they do.
Proofread Your Application: Before submitting your application, take the time to proofread all documents. Check for spelling and grammatical errors, and ensure that your contact information is correct. A polished application reflects your attention to detail.
How to prepare for a job interview at Markerstudy Group
✨Know the Company
Before your interview, take some time to research Brightside. Understand their values, mission, and the specific insurance products they offer. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Demonstrate Customer Focus
Since the role revolves around speaking to potential customers, be prepared to discuss how you would put customers at the heart of your work. Share examples from your past experiences where you successfully identified customer needs and provided tailored solutions.
✨Showcase Your Sales Skills
This position requires upselling and converting leads, so be ready to talk about your sales experience. Prepare to discuss specific strategies you've used in the past to meet targets and how you handle objections from customers.
✨Prepare for a Fast-Paced Environment
The role is described as fast-paced, so think of examples that demonstrate your ability to thrive under pressure. Discuss how you manage your time effectively and stay organised while juggling multiple tasks or calls.
