Markerstudy Group is seeking an experienced Team Manager to join our Contact Centre leadership team. You will lead, develop, and inspire a team of Contact Centre Agents to deliver outstanding customer outcomes, hit performance targets, and drive continuous improvement in a fully flexible, full-time shift pattern.
You will own your team's performance, combine people leadership with commercial awareness, and use data to improve operations and customer experience, creating a culture where
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Contact Centre Team Manager: People & Performance Leader employer: Markerstudy Group
Markerstudy is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Manchester. With hybrid working options, employees enjoy a flexible environment while contributing to impactful analytics solutions for leading insurance brands. The company prioritises employee growth through continuous development opportunities, making it an ideal place for those passionate about data and looking to advance their technical and commercial skills.
