At a Glance
- Tasks: Support digital delivery and innovation across exciting projects in a dynamic environment.
- Company: Join a forward-thinking company focused on digital customer experiences.
- Benefits: Enjoy hybrid work, competitive salary, and opportunities for professional growth.
- Other info: Collaborate with diverse teams and enhance your career in a supportive culture.
- Why this job: Be part of a team driving digital transformation and making a real impact.
- Qualifications: Strong organisational skills and a passion for Agile methodologies.
The predicted salary is between 35000 - 45000 € per year.
We are seeking a Delivery & Innovation Coordinator who will play a key role in supporting successful delivery across the Digital Customer & Channel Strategy function. This position works closely with Senior Delivery Managers, multidisciplinary agile teams, business stakeholders, and internal partners to ensure high-quality, timely outcomes across our Customer Portals, AI, Customer Communications, Virtual Assistants, and Channel Strategy portfolios.
The role is ideal for someone who is detail‑oriented, highly organised, and passionate about agile delivery, digital customer experiences, and continuous improvement.
Key Responsibilities- Support end‑to‑end delivery across digital workstreams, including planning, coordination, and execution, while removing blockers and escalating where needed.
- Maintain core delivery artefacts (plans, RAID logs, action trackers, status reports) and ensure clear visibility of progress, risks, issues, and decisions.
- Represent the team in project forums, providing accurate updates and producing concise, senior ready reporting for Board, Exec, and governance.
- Apply Agile practices by managing backlogs, facilitating ceremonies, monitoring metrics (velocity, burndown), and driving collaborative team behaviours.
- Manage risks, issues, and dependencies proactively, ensuring RAID accuracy and clear communication tailored to senior stakeholders.
- Build strong cross-functional relationships, acting as a trusted point of contact and aligning delivery with key partners (IT, Operations, Design, Compliance).
- Support budget, resource, and ROI tracking, ensuring clear portfolio insights and forecasting aligned to targets.
- Drive continuous improvement through retrospectives, knowledge sharing, and development of templates, playbooks, and best practices.
- Strong organisation and prioritisation skills across multiple tasks.
- Good understanding of Agile (Scrum, Kanban).
- Confident communicator with cross‑functional teams.
- Proactive, ownership mindset.
- Ability to manage risks, issues, and delivery artefacts.
- Experience with tools like Jira, Confluence, or DevOps.
- Strong PowerPoint skills for clear, senior-level storytelling.
- Ability to simplify complex information for exec audiences.
- Experience in digital, insurance, or CX environments.
- Exposure to digital products, portals, AI, or comms.
- Understanding of Agile metrics and reporting.
- Familiarity with budgeting or resource planning.
Delivery & Innovation Coordinator in Salford employer: Markerstudy Distribution
As a Delivery & Innovation Coordinator at our Manchester-based company, you will thrive in a dynamic hybrid work environment that champions agile delivery and digital innovation. We offer a collaborative culture that prioritises employee growth through continuous improvement initiatives and cross-functional teamwork, ensuring you have the tools and support to excel in your role. Join us to be part of a forward-thinking organisation that values detail-oriented professionals and fosters meaningful contributions to enhance customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery & Innovation Coordinator in Salford
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local meetups. We can’t stress enough how important it is to make connections; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to agile delivery and digital experiences. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your skills through a portfolio or case studies. If you’ve worked on relevant projects, we suggest putting together a presentation that highlights your contributions and outcomes. This can really set you apart from other candidates!
✨Tip Number 4
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team.
We think you need these skills to ace Delivery & Innovation Coordinator in Salford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with Agile practices and digital customer experiences. We want to see how your skills align with the role of Delivery & Innovation Coordinator, so don’t hold back!
Showcase Your Organisation Skills:Since this role is all about being detail-oriented and organised, give us examples of how you've successfully managed multiple tasks or projects in the past. Use specific instances to demonstrate your ability to keep everything on track.
Communicate Clearly:As a confident communicator, it’s important to convey complex information simply. When writing your application, think about how you can present your experiences in a way that’s easy to understand, especially for senior stakeholders.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Markerstudy Distribution
✨Know Your Agile Stuff
Make sure you brush up on Agile methodologies like Scrum and Kanban. Be ready to discuss how you've applied these practices in your previous roles, especially in managing backlogs and facilitating team ceremonies.
✨Showcase Your Organisation Skills
Prepare examples that highlight your strong organisation and prioritisation skills. Think about times when you successfully managed multiple tasks or projects simultaneously, and be ready to share how you kept everything on track.
✨Communicate Clearly and Confidently
Practice explaining complex information in a simple way. You might need to present updates to senior stakeholders, so being able to convey your points clearly and confidently is key. Use PowerPoint to create a concise presentation if needed.
✨Build Relationships
Think about how you've built strong cross-functional relationships in the past. Be prepared to discuss how you acted as a trusted point of contact and aligned delivery with key partners, as this will show your collaborative mindset.
