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For Companies At a Glance
- Tasks: Handle customer renewals, manage calls, and perform admin duties in a fast-paced environment.
- Company: Join Brightside, a supportive home insurance group focused on customer satisfaction.
- Benefits: Full training, career development, remote support, and opportunities for accredited qualifications.
- Why this job: Make a real difference for customers while growing your skills in a dynamic team.
- Qualifications: Strong communication skills, attention to detail, and ability to meet deadlines.
- Other info: Enjoy a friendly team culture with genuine career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
About The Team
We are looking for self-motivated individuals who are looking to work in a friendly, supportive, team orientated and customer driven environment.
We are a home insurance group who pride ourselves in delivering great results through a combination of hard work, collaboration and dedication. Working for Brightside is all about making a difference. A difference for our customers and for our business. It’s about putting our customers at the heart of what we do – doing the right things and doing them well. We have created an environment which empowers individuals and rewards hard work.
About The Role
- Dealing with customer renewals with accuracy and efficiency
- General admin duties
- Making and taking inbound and outbound calls to insurers
- Processing data
- Happy to work in a fast paced environment and meet tight deadlines
- The role will mainly be phone based with a small part being admin based
- Work as part of a team with team targets to achieve
About You
- Be a strong communicator
- Have great attention to detail
- Accuracy in your work
- Able to work to tight deadlines
- Have a positive approach to problem solving
- Strong verbal communication skills with the ability to adapt your style when needed.
- It is important that you are self-motivated, and driven to meet and exceed your KPIs.
Working Hours
The full-time working hours are 37.5 hours per week. We’ll need you to be available Monday to Friday 9am- 6pm (shift pattern is 9am-5pm OR 10am-6pm). Typically, if you are opting for full time hours you’ll work a 7.5 hour shift with an unpaid lunch break and then one in three Saturdays between 9am-1pm (when you work a Saturday you’ll get the time off in lieu).
What’s in it for you
You can expect to receive full training and the support until you’re fully competent in the role. Your training will be remote based and some on the job – at every stage of the training we’ll make sure you’re happy and confident with what you’ve learnt.
We believe in the value of developing our people and we can offer you genuine career opportunities. Following your initial induction and training we will provide valuable in-role development, you’ll also have opportunity to attain accredited industry qualifications.
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Renewals Insurance Broker employer: Markerstudy Distribution
Contact Detail:
Markerstudy Distribution Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewals Insurance Broker
✨Tip Number 1
Get to know the company culture! Before your interview, check out Brightside's website and social media. Understanding their values and how they put customers first will help you connect during your chat.
✨Tip Number 2
Practice your communication skills! Since this role is phone-based, it’s crucial to sound confident and clear. Try role-playing with a friend or family member to get comfortable with common questions.
✨Tip Number 3
Show off your attention to detail! During the interview, share examples of how you've successfully managed tasks that required accuracy. This will demonstrate that you can handle the admin side of things too.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, we love seeing candidates who take initiative!
We think you need these skills to ace Renewals Insurance Broker
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you align with our customer-driven approach.
Tailor Your Application: Make sure to tailor your application to highlight your skills that match the job description. Focus on your communication skills, attention to detail, and any experience you have in a fast-paced environment – we love seeing relevant examples!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our friendly team!
How to prepare for a job interview at Markerstudy Distribution
✨Know Your Stuff
Before the interview, make sure you understand the role of a Renewals Insurance Broker. Familiarise yourself with the key responsibilities like handling customer renewals and processing data. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since strong verbal communication is crucial for this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated in past roles, especially in fast-paced environments. This will demonstrate your ability to adapt your style when needed.
✨Attention to Detail is Key
Highlight your attention to detail during the interview. You could mention specific instances where your accuracy made a difference in your previous work. This aligns perfectly with the job's requirements and shows that you can meet tight deadlines without compromising quality.
✨Emphasise Teamwork
Since the role involves working as part of a team, be ready to discuss your experience in collaborative settings. Share examples of how you've contributed to team targets and supported your colleagues. This will reflect your ability to thrive in a supportive, team-oriented environment.