The Role: As Technical Service Engineer you will be a part of our technical service team, providing technical support to our local customers. You will have an opportunity to develop your professional career in a highly professional environment with innovative equipment. This is a field-based role covering customers around the Yorkshire. What you will do: Perform Installation, Commissioning, Service and Repair of our equipment Perform training, both internally and externally where needed Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault/solution codes, installed base data maintenance (serial number, ink, counter value, functional location), reverse flow, billing block code, billing request confirmation Actively promote M-I service products to our customers Travel to customers site within your regional area along with occasional travel nationally to attend training events and meetings Build strong relationships with our customers by delivering first class customer service Attend technical training to continuously develop product knowledge and skills What you need to have: Experience as a Field Service Engineer or Technical Service Engineer in the industrial or manufacturing sectors, with a strong focus on Electrical/Mechanical technical troubleshooting Full UK Driving License Proven ability to assess technical situations, diagnose issues, and provide proactive, effective solutions Skilled in adhering to procedures while efficiently managing time and tasks in a dynamic environment Proficient in managing multiple tasks simultaneously without compromising quality Certifications in Electrical/Mechanical Engineering, Networking, Software, or related fields are a plus, though not required In-depth knowledge of technical products, particularly those similar to MI's product range, is an advantage but not essential What we offer: Bonus scheme Company car Performance based yearly merit increase Growth opportunities
Technical Service Engineer employer: Markem-Imaje
Markem-Imaje is an excellent employer that values its employees by providing a supportive work culture and ample growth opportunities within the industrial B2B sector. Located in the vibrant regions of Yorkshire and the North East, employees benefit from a competitive package that includes a company car, fostering both professional development and work-life balance in a dynamic environment.
