The Role
As Technical Service Engineer you will be a part of our technical service team, providing technical support to our local customers. You will have an opportunity to develop your professional career in a highly professional environment with innovative equipment.
This is a field-based role covering customers around the South Yorkshire.
What You Will Do
- Perform Installation, Commissioning, Service and Repair of our equipment
- Perform training, both internally and externally where needed
- Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault/solution codes, installed base data maintenance (serial number, ink, counter value, functional location), reverse flow, billing block code, billing request confirmation
- Actively promote M-I service products to our customers
- Travel to customers site within your regional area along with occasional travel nationally to attend training events and meetings
- Build strong relationships with our customers by delivering first class customer service
- Attend technical training to continuously develop product knowledge and skills
What You Need To Have
- Experience as a Field Service Engineer or Technical Service Engineer in the industrial or manufacturing sectors, with a strong focus on Electrical/Mechanical technical troubleshooting
- Full UK Driving License
- Proven ability to assess technical situations, diagnose issues, and provide proactive, effective solutions
- Skilled in adhering to procedures while efficiently managing time and tasks in a dynamic environment
- Proficient in managing multiple tasks simultaneously without compromising quality
- Certifications in Electrical/Mechanical Engineering, Networking, Software, or related fields are a plus, though not required
- In-depth knowledge of technical products, particularly those similar to MI's product range, is an advantage but not essential
What We Offer
- Bonus scheme
- Company car
- Performance based yearly merit increase
- Growth opportunities & international environment
You’ll only be the right candidate if you are aligned to our values and culture:
- Collaborative entrepreneurial spirit
- Winning through customers
- High ethical standards, openness and trust
- Expectations for results
- Respect and value people
Location: Sheffield
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Field Services Engineer in Sheffield employer: Markem-Imaje
Markem-Imaje is an excellent employer for a Technical Service Engineer, offering a dynamic work environment in Leeds/Bradford where innovation meets professional growth. With a strong emphasis on collaboration and customer satisfaction, employees benefit from a bonus scheme, company car, and performance-based merit increases, all while developing their skills through technical training and building lasting relationships with clients. Join a team that values ethical standards and fosters a culture of respect and opportunity, making it a rewarding place to advance your career.
