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- Tasks: Provide technical support and perform installations for innovative equipment in a dynamic environment.
- Company: Join Markem-Imaje, a leader in product identification and traceability solutions.
- Benefits: Enjoy a company car, performance-based increases, and growth opportunities.
- Why this job: Make a real impact while working with cutting-edge technology and a supportive team.
- Qualifications: Experience in technical troubleshooting and a full UK driving licence required.
- Other info: Work in a collaborative culture that values ethics, results, and respect.
The predicted salary is between 36000 - 60000 £ per year.
The Role: As Technical Service Engineer you will be part of our technical service team, providing technical support to local customers and developing your professional career in a highly professional environment with innovative equipment. This is a field-based role covering customers around the Chester/Manchester/Warrington area.
What you will do:
- Perform pre-installations, installations and maintenance activity
- Perform training, both internally and externally where needed
- Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault/solution codes, installed base data maintenance (serial number, ink, counter value, functional location), reverse flow, billing block code, billing request confirmation
- Actively promote and sell M-I service products to our customers, improving the up-time of the application and maximizing M-I sales results in addition to ensuring the highest level of customer satisfaction
- Work in partnership with the sales teams to assist with sales revenue targets and revenue growth
- Travel to customers' site within your regional area along with occasional travel nationally to attend training events and meetings
What you need to have:
- Experience as a Field Service Engineer or Technical Service Engineer in the industrial or manufacturing sectors, with a strong focus on Electrical/Mechanical technical troubleshooting
- Full UK Driving License
- Proven ability to assess technical situations, diagnose issues, and provide proactive, effective solutions
- Skilled in adhering to procedures while efficiently managing time and tasks in a dynamic environment
- Proficient in managing multiple tasks simultaneously without compromising quality
- Certifications in Electrical/Mechanical Engineering, Networking, Software, or related fields are a plus, though not required
- In-depth knowledge of technical products, particularly those similar to MI's product range, is an advantage but not essential
What we offer:
- Company car
- Performance based yearly merit increase
- Growth opportunities & international environment
You’ll only be the right candidate if you are aligned to our values and culture:
- Winning through customers
- High ethical standards, openness and trust
- Expectations for results
- Respect and value people
If you believe you match our values and have the experience we’re looking for, then apply! We can’t wait to hear from you.
Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full range of reliable and innovative inkjet, thermal transfer, laser, print and label application systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.
Technical Service Engineer in Chester employer: Markem-Imaje
Contact Detail:
Markem-Imaje Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Service Engineer in Chester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of your work, bring them along to interviews. Demonstrating your technical troubleshooting abilities and past successes can really set you apart from the competition.
✨Tip Number 3
Prepare for the unexpected! Technical interviews can throw curveballs, so brush up on your problem-solving skills. Practice common scenarios you might face as a Technical Service Engineer, and be ready to showcase how you’d tackle them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Markem-Imaje!
We think you need these skills to ace Technical Service Engineer in Chester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Service Engineer role. Highlight your experience in electrical and mechanical troubleshooting, and don’t forget to mention any relevant certifications you have. We want to see how your skills match up with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your previous experiences make you a great fit. We love seeing enthusiasm and a bit of personality, so let us know what excites you about working with us!
Showcase Your Problem-Solving Skills: In your application, be sure to include examples of how you've diagnosed and solved technical issues in the past. We’re all about proactive solutions here at StudySmarter, so show us how you’ve made a difference in your previous roles!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get to see all the details about the role and our company culture. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at Markem-Imaje
✨Know Your Technical Stuff
Brush up on your technical knowledge related to electrical and mechanical troubleshooting. Be ready to discuss specific examples from your past experiences where you diagnosed issues and provided effective solutions. This will show that you can handle the technical demands of the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, prepare to share instances where you've gone above and beyond for customers. Highlight how you’ve improved customer satisfaction and how you can promote service products effectively.
✨Familiarise Yourself with the Company
Do some research on Markem-Imaje and their product range. Understanding their innovative equipment and how it fits into the market will help you answer questions more confidently and demonstrate your genuine interest in the company.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage multiple tasks. Think of examples where you successfully adhered to procedures while managing time efficiently, and be ready to discuss them in detail.
