Markel in Manchester is seeking a Retentions Team Leader to guide a high-performing team of eight Retentions Advisors. You will coach, mentor and assess performance while ensuring strong customer outcomes and retention results.
You’ll report to leadership, maintain momentum, and bring energy to elevate performance further. This is a busy contact centre role with focus on delivering exceptional service and driving results.
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Retention Team Leader: Lead a High-Performance Team in Manchester employer: markelcorp
At Markel, we pride ourselves on being an exceptional employer that values the growth and well-being of our employees. As a Deskside Support Analyst, you'll enjoy a competitive salary, a robust benefits package, and ample opportunities for professional development within a supportive and inclusive work culture. Join our global community of optimists and problem-solvers, where your contributions will make a meaningful impact on the end-user experience and help drive our mission forward.
