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- Tasks: Lead and inspire a team to achieve sales targets and deliver exceptional customer experiences.
- Company: Prominent insurance company in Manchester with a focus on high-impact coaching.
- Benefits: Competitive salary, quarterly bonuses, and an exceptional benefits package.
- Why this job: Make a real impact by driving performance and developing your team's skills.
- Qualifications: Experience in insurance sales and strong coaching and communication skills.
- Other info: Join a dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A prominent insurance company in Manchester is seeking an experienced Team Leader to drive sales performance in its contact centre. You’ll lead and inspire a team to deliver exceptional customer experiences while managing daily operations and achieving set targets.
Ideal candidates will have a solid background in insurance sales and demonstrate strong coaching, organizational, and communication skills.
A competitive salary is offered along with a quarterly bonus and an exceptional benefits package.
Insurance Contact Centre Team Lead | High-Impact Coaching in Manchester employer: Markel
Contact Detail:
Markel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Contact Centre Team Lead | High-Impact Coaching in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for a Team Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to team leadership and sales performance. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your coaching skills! During interviews, share specific examples of how you've inspired your team to achieve targets and improve customer experiences. This will demonstrate your ability to lead effectively in a contact centre environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Insurance Contact Centre Team Lead | High-Impact Coaching in Manchester
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your background in insurance sales. We want to see how your experience aligns with the role, so don’t hold back on those achievements!
Be a Coach at Heart: Since this role is all about leading and inspiring a team, share examples of how you've successfully coached others. We love seeing those strong communication skills in action!
Tailor Your Application: Take a moment to customise your application for us. Mention specific aspects of the job description that resonate with you and how you can contribute to our goals.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Markel
✨Know Your Insurance Stuff
Make sure you brush up on your insurance knowledge before the interview. Understand the products and services offered by the company, as well as current trends in the industry. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Show Off Your Coaching Skills
Prepare examples of how you've successfully coached and developed team members in the past. Think about specific situations where your leadership made a difference in sales performance or customer satisfaction. Be ready to discuss your coaching style and how you inspire others to achieve their best.
✨Demonstrate Organisational Prowess
As a Team Leader, you'll need to juggle multiple tasks. Be prepared to talk about how you manage daily operations and keep your team on track. Share strategies you've used to stay organised and ensure targets are met, as this will highlight your ability to lead effectively.
✨Communicate Like a Pro
Strong communication skills are key for this role. Practice articulating your thoughts clearly and concisely. During the interview, listen actively and engage with the interviewer. This will showcase your ability to connect with others and lead a team effectively.
