Markel is seeking a Deskside Support Analyst to provide priority, hands-on end-user support on-site in Manchester and across offices. You will triage escalated issues, resolve hardware and software problems, and participate in IT projects to improve user productivity.
You will liaise with vendors, support conference rooms and AV equipment, and help onboard new starters while following ITIL principles and ServiceNow processes.
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Deskside Support Analyst: Elevate End-User Experience in Manchester employer: Markel
Markel is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive starting salary of £28,000 along with monthly bonuses and comprehensive benefits. Located in the vibrant city centre of Manchester, our supportive team environment fosters collaboration and success, making it an ideal place for those seeking a rewarding career in insurance sales without the hassle of late shifts.
