Head of Data Governance in London

Head of Data, MI, Governance & OversightFlexible UK Location | Leeds, Manchester, Birmingham or LondonHybrid Working (3 Days Per Week in Office)Permanent | Leadership RoleShape the Future of Data-Led Decision Making at Markel UK !This is a rare opportunity to build and lead a newly created function at the heart of Markel UK's transformation journey. We're looking for an exceptional leader to head up our Data, MI, Governance & Oversight team; Reporting directly to the COO and working closely with the UK Executive Team, you'll bring together data, analytics, governance and customer outcome oversight to help shape strategic decision-making and drive sustainable business growth. This is not a hands-on technical data role. Someone who can translate complex information into meaningful business stories, influence senior stakeholders and create a clear vision for how data and governance support the future success of the business. As Head of Data, MI, Governance & Oversight, you will lead an integrated function responsible for: Data strategy and governanceManagement information and reportingBusiness performance analyticsCustomer outcome monitoringConduct risk oversightGovernance frameworks and executive reportingYou'll work across the UK business while partnering with international colleagues to ensure we leverage enterprise capabilities, data platforms and governance frameworks already established across the wider Markel Group. The role is central to helping Markel UK become a more insight-led organisation by transforming data into meaningful actions, improving governance effectiveness and creating stronger connections between operational performance, customer outcomes and strategic decision-making. Lead the UK Data & MI StrategyDefine and deliver a clear vision for data, MI and analytics across the UK business. Create a single, trusted view of business performance for senior leaders. Drive adoption of Group data standards, tools and reporting frameworks. Drive Insight Across the BusinessYou'll help the business understand performance through three critical lenses: Financial PerformanceGross Written Premium (GWP)Net Written Premium (NWP)Revenue and profitabilityCommission performanceForecast versus actual performancePortfolio & Technical PerformanceLoss ratiosPortfolio healthRisk quality indicatorsUnderwriting performance metricsOperational PerformanceQuote and conversion funnelsCustomer and broker journeysOperational KPIsProductivity and service metricsStrengthen Governance & Customer OutcomesEnhance governance and oversight frameworks. Improve the use of data-driven oversight and monitoring. Identify emerging risks, trends and opportunities for intervention. Deliver high-quality governance reporting to senior stakeholders. Lead and InfluenceProvide leadership to a growing team spanning data, MI, analytics and governance. Partner with senior leaders across Operations, Finance, Risk, Compliance, Underwriting and Technology. Help shape the future direction of the UK business through insight and influence. We're interested in leaders who combine strong commercial awareness with proven experience in data, analytics and business performance. Essential ExperienceSignificant leadership experience within Data, MI, Analytics, Performance Management or Governance functions. Strong insurance industry experience, either commercial or personal lines. Excellent stakeholder management and executive-level communication skills. Strong commercial and financial acumen, including understanding key insurance performance measures such as GWP, NWP, loss ratios and profitability drivers. Ability to simplify complexity and tell compelling stories through data. We'd Particularly Love to SeeExperience working in regulated financial services environments. Consumer Duty or conduct risk exposure. Exposure to AI-enabled analytics, automation or advanced reporting solutions. You'll enjoy bringing people together, influencing stakeholders and connecting business needs with data-driven solutions. You'll be naturally curious, commercially astute and comfortable operating at Executive level. Most importantly, you'll understand how to turn information into action and help leaders make better decisions. In Return We OfferCompetitive salary & 25% annual bonus opportunity25 days holiday plus bank holidaysHoliday buy and sell schemeGenerous pension contributionPrivate medical insuranceDental coverLife assuranceIncome protectionTravel insuranceSeason ticket loanHybrid and flexible workingOngoing professional development opportunitiesReady to Make an Impact? If you're a commercially minded data and insight leader looking for an opportunity to influence at executive level and shape the future of a growing specialist insurer, we'd love to hear from you. Apply today and help us build a smarter, more insight-driven future for Markel UKWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. com or call us at 0161 507 5827 to request any accommodations that may be needed. LI-PC1#LI-Hybrid #PlayYourPartUKSummaryLocation: Birmingham - UKType: Full time