At a Glance
- Tasks: Support IT operations with data analysis and drive improvements for efficiency.
- Company: Dynamic company focused on strategic decision-making in IT.
- Benefits: Great salary, bonus, 25 days holiday, and private medical cover.
- Other info: Opportunities for career growth and a collaborative work environment.
- Why this job: Make a real impact on IT operations and enhance your analytical skills.
- Qualifications: Experience with ITSM tools, data analysis, and excellent communication skills.
The predicted salary is between 40500 - 49500 £ per year.
Role Overview
The Business Systems Analyst is responsible for supporting IT Operations by performing a range of operational and analytical activities as well as driving improvements across the team that all contribute to the team’s efficiency and effectiveness.
The role will have a meaningful impact on the strategic underwriting decisions our business makes.
What You Will Do
Create ad-hoc reports to support IT operations, drive small improvements projects, assist in creating user stories and drive delivery, coordinate Europe and APAC service improvement plans, and keep stakeholders informed of progress.
Why It Might Be a Fit
The ideal candidate will have experience of ITSM Tooling and Data Dashboard Tooling, extensive data analysis skills, practical experience in an IT Operations environment, and excellent verbal and written communication skills.
Requirements
- Experience of ITSM Tooling and Data Dashboard Tooling (Preferred Service Now / Performance Analytics)
- Extensive data analysis skills, for a broad range of operational task.
- Practical experience in an IT Operations environment
- Use of Jira and backlog management
- Detail Orientated, Analytical and Data Driven.
- General Knowledge of IT Asset Management processes
- Good experience of Microsoft office tools.
- Strong ability with MS Excel and MS Power Point.
- Excellent verbal and written communication skills, with the ability to interact effectively with both technical and non-technical stakeholders.
- Experience in driving delivery of improvements and continual improvement mindset and high levels of customer focus.
- Previous IT Background, ideally in Service Operations or IT Service Management experience.
Benefits
- Great starting salary plus annual bonus
- 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave
- Fantastic company pension scheme
- Private medical and dental cover
- Life assurance
- Travel insurance cover
- Income protection
- Season ticket loan
- Other great benefits on offer
- #J-18808-Ljbffr
Business Systems Analyst in London employer: Markel
Markel is an excellent employer, offering a dynamic work environment in London where innovation and collaboration thrive. Employees benefit from a competitive salary, annual bonuses, and a comprehensive benefits package that includes a fantastic pension scheme and health coverage. With a strong commitment to diversity and employee growth, Markel fosters a culture that encourages professional development and values contributions from all backgrounds.
StudySmarter Expert Advice🤫
We think this is how you could land Business Systems Analyst in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Markel values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Markel might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Markel!
✨Direct Apply to Markel
Let's not forget to apply directly through the Markel website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Business Systems Analyst in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Markel.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Markel. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Markel
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
