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- Tasks: Manage complex claims in a dynamic, supportive team environment.
- Company: Join a people-first company that values diversity and growth.
- Benefits: Enjoy hybrid working, competitive salary, generous bonuses, and excellent benefits.
- Other info: Flexible working patterns available; we celebrate diversity and inclusivity.
- Why this job: Make a real impact while developing your career in a thriving industry.
- Qualifications: Experience in Professional Indemnity, Cyber, or Management Liability claims required.
The predicted salary is between 40000 - 50000 £ per year.
Make your mark where it really matters! Do you thrive on complex claims and want to be part of a business that genuinely puts people first? Are you experienced in Professional Indemnity, Cyber, Management Liability or Construction claims and ready to take the next step in your career? As our business continues to grow, we’re looking for a Senior Claims Handler to join our Liability & Construction Claims Team in Leeds.
Opportunity
This is a fantastic opportunity to join a high-performing, collaborative claims function at an exciting stage of growth. You’ll manage a varied and technically interesting caseload, work closely with underwriters and brokers, and play a key role in delivering a market-leading claims service.
What We Offer
- Hybrid working (4 days office / 1 day home)
- Competitive salary
- Generous annual bonus
- Excellent benefits package
- Clear development and progression opportunities
What You’ll Be Doing
- As a Senior Claims Handler, you’ll take full ownership of your claims from notification through to settlement, ensuring outcomes that are fair, commercial and aligned with Markel’s values.
- Handle a diverse caseload with a focus on Professional Indemnity, Cyber and Management Liability, alongside Employers’ and Public Liability.
- Apply detailed policy wording knowledge to deliver confident, well‑reasoned claims decisions.
- Proactively manage workloads, prioritising effectively and meeting deadlines.
- Build and maintain strong relationships with brokers and key partners.
- Collaborate closely with underwriting and contribute to team projects and initiatives.
- Play an active role in maintaining Markel’s reputation for technical excellence and service quality.
What We’re Looking For
- We’re looking for a confident, commercially minded claims professional who enjoys working autonomously while being part of a supportive team.
- Experience handling Professional Indemnity, Cyber or Management Liability claims.
- A legal qualification or strong claims experience, with CII study completed or a desire to pursue it.
- Excellent written and verbal communication skills.
- Strong organisational and time‑management abilities.
- Solid Microsoft Office skills and the ability to quickly learn in‑house systems.
What’s In It For You
- A great starting salary plus generous annual bonus & strong benefits package.
- 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave.
- Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer.
- Countless opportunities to learn new skills and develop in your career, with support from the company.
Equal Opportunity and Accessibility
Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful.
Please contact us via email at rec@markel.com or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.
Senior Claims Handler (Liability, Construction / Cyber ) Complex Claims in Leeds employer: Markel
Contact Detail:
Markel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Handler (Liability, Construction / Cyber ) Complex Claims in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in claims or insurance. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to complex claims. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience with Professional Indemnity and Cyber claims.
✨Tip Number 3
Showcase your skills! Bring along examples of your past work or case studies to interviews. This will help you demonstrate your expertise in handling diverse caseloads and making confident claims decisions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Senior Claims Handler (Liability, Construction / Cyber ) Complex Claims in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Claims Handler role. Highlight your experience with Professional Indemnity, Cyber, and Management Liability claims. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about claims handling and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Communication Skills: Since excellent written communication is key for this role, make sure your application is clear and free of errors. We appreciate attention to detail, so take the time to proofread before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Markel
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Professional Indemnity, Cyber, and Management Liability claims. Be ready to discuss specific cases you've handled and how you approached them. This will show that you’re not just familiar with the concepts but have real-world experience.
✨Showcase Your Communication Skills
As a Senior Claims Handler, you'll need to communicate effectively with brokers and underwriters. Prepare examples of how you've successfully built relationships in the past. Practising clear and concise responses will help you shine during the interview.
✨Demonstrate Your Organisational Skills
With a varied caseload, being organised is key. Think of times when you’ve managed multiple claims simultaneously and how you prioritised tasks. Sharing these experiences will highlight your ability to handle the demands of the role.
✨Align with Company Values
Research Markel’s values and think about how your personal values align with theirs. Be prepared to discuss why you want to work for a company that puts people first and how you can contribute to maintaining their reputation for technical excellence.