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- Tasks: Manage complex claims and deliver exceptional service in a collaborative team.
- Company: Join Markel, a people-first company that values optimism and problem-solving.
- Benefits: Enjoy hybrid working, competitive salary, generous bonuses, and excellent benefits.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Experience in Professional Indemnity, Cyber, or Management Liability claims is essential.
- Other info: Opportunities for skill development and career progression await you!
The predicted salary is between 36000 - 60000 £ per year.
Make your mark where it really matters! Do you thrive on complex claims and want to be part of a business that genuinely puts people first? Are you experienced in Professional Indemnity, Cyber, Management Liability or Construction claims and ready to take the next step in your career? At Markel, we don’t just handle claims — we give our clients the confidence to move forward. As our business continues to grow, we’re looking for a Senior Claims Handler to join our Liability & Construction Claims Team in Leeds.
Why Markel? At Markel, you’ll find more than a job — you’ll find a community of optimists, problem‑solvers and specialists who challenge each other to be better every day. We believe that when people are empowered to realise their potential, exceptional things happen — for our customers and for each other. We win together. We think further. We strive for better.
This is a fantastic opportunity to join a high‑performing, collaborative claims function at an exciting stage of growth. You’ll manage a varied and technically interesting caseload, work closely with underwriters and brokers, and play a key role in delivering a market‑leading claims service.
What we offer:
- Hybrid working (4 days office / 1 day home)
- Competitive salary
- Generous annual bonus
- Excellent benefits package
- Clear development and progression opportunities
What you’ll be doing:
As a Senior Claims Handler, you’ll take full ownership of your claims from notification through to settlement, ensuring outcomes that are fair, commercial and aligned with Markel’s values. You’ll:
- Handle a diverse caseload with a focus on Professional Indemnity, Cyber and Management Liability, alongside Employers’ and Public Liability
- Apply detailed policy wording knowledge to deliver confident, well‑reasoned claims decisions
- Proactively manage workloads, prioritising effectively and meeting deadlines
- Build and maintain strong relationships with brokers and key partners
- Collaborate closely with underwriting and contribute to team projects and initiatives
- Play an active role in maintaining Markel’s reputation for technical excellence and service quality
What we’re looking for:
We’re looking for a confident, commercially minded claims professional who enjoys working autonomously while being part of a supportive team. You’ll bring:
- Experience handling Professional Indemnity, Cyber or Management Liability claims
- A legal qualification or strong claims experience, with CII study completed or a desire to pursue it
- Excellent written and verbal communication skills
- Strong organisational and time‑management abilities
- Solid Microsoft Office skills and the ability to quickly learn in‑house systems
What’s in it for you:
A great starting salary plus generous annual bonus & strong benefits package… 25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave. Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer. There are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that!
Are you ready to play your part? Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you. Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful.
Senior Claims Handler (Liability & Construction / Complex Claims) in Leeds employer: Markel
Contact Detail:
Markel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Handler (Liability & Construction / Complex Claims) in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Markel or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching common questions for Senior Claims Handler roles. Think about how your experience with Professional Indemnity and Cyber claims can shine through in your answers. We want to see you confident and ready to tackle those complex scenarios!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Use examples from your past experiences where you’ve successfully managed claims or resolved disputes. This is your chance to demonstrate how you align with Markel’s values of empowering clients and delivering exceptional service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our community at Markel. Let’s get you on board!
We think you need these skills to ace Senior Claims Handler (Liability & Construction / Complex Claims) in Leeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Professional Indemnity, Cyber, and Management Liability claims. We want to see how your skills align with what we’re looking for!
Showcase Your Communication Skills: Since excellent written communication is key for this role, ensure your application is clear, concise, and free of errors. We love a well-structured application that reflects your attention to detail!
Highlight Your Team Spirit: We value collaboration, so don’t forget to mention any experiences where you’ve worked closely with others, especially in a claims environment. Show us how you can contribute to our supportive team culture!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s quick and easy, and it helps us keep track of your application. We can’t wait to hear from you!
How to prepare for a job interview at Markel
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Professional Indemnity, Cyber, and Management Liability claims. Be ready to discuss specific cases you've handled and how you approached them, as this will show your expertise and confidence in the field.
✨Showcase Your Communication Skills
Since strong written and verbal communication skills are key for this role, practice articulating your thoughts clearly. Consider preparing a few examples where your communication made a difference in resolving a claim or building a relationship with a broker.
✨Demonstrate Your Organisational Skills
Be prepared to talk about how you manage your workload and prioritise tasks. You might want to share a time when you successfully juggled multiple claims and met tight deadlines, highlighting your time-management abilities.
✨Emphasise Team Collaboration
Markel values teamwork, so think of examples where you've collaborated with underwriters or other team members. Discuss how you contributed to team projects and how you maintain strong relationships with partners, as this will align with their community-focused culture.
