At a Glance
- Tasks: Manage diverse claims and ensure effective communication with brokers.
- Company: Join Markel, a forward-thinking insurance business with a global community.
- Benefits: Enjoy a competitive salary, generous bonuses, and a strong benefits package.
- Why this job: Make a meaningful difference in people's lives while developing your career.
- Qualifications: Legal or claims background with strong communication skills required.
- Other info: Flexible working options and opportunities for career growth available.
The predicted salary is between 36000 - 60000 £ per year.
Do you have a Claims or Legal background and are looking to develop your career working for a people powered, forward thinking insurance business? Come and join our Complex Claims Care Team here at Markel as a Senior Claims Handler.
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realise our potential, we can help others reach theirs. Join us and play your part in something special!
The opportunity: It’s an exciting time to join Markel as our business grows, and we have a great new role for a Senior Claims Handler to join our care team in Leeds. We can offer hybrid working, 4 days in the office / 1 day working from home and offer a great starting salary plus generous annual bonus along with a great benefits package. The claims department aims to be the market leader in the provision of an efficient, cost effective, creative and professional service to our brokers and clients. We strive to be pro‑active and flexible in management of claims while maintaining our integrity. The claims team works with the underwriting team in order to facilitate close communication and exchange of ideas and is an integral part of the product and customer service delivered to our clients.
What you’ll be doing:
- Able to take responsibility and accountability for your workload of claims covering varied classes of business but with a focus on Professional Indemnity, Employers Liability, Public Liability and Management Liability claims.
- Be able to prioritise work, have good time management skills and be able to work to deadlines to see claims through to final settlement in a proactive manner.
- Have a detailed knowledge of policy wordings and their application for Professional Indemnity, Employers’ Liability, Public Liability and Management Liability claims across all classes of business in addition to a working knowledge of all UK Retail wordings.
- Ensure good and regular lines of communication exist with key brokers and ensure that relationships are maintained.
- Contribute to team projects as required by the Care Claims Manager and the Head of Insurance Claims.
Our must haves:
- Have a strong legal or claims background.
- Have either legal qualifications (solicitor, paralegal) or will be a claims practitioner with relevant experience including studying towards or having a real desire to study towards CII qualifications.
- Good Microsoft Office skills, including Word, Excel, Access and Outlook and the ability to become fully competent using our in‑house systems.
- Have excellent written and oral communication skills. Care insurance claims experience would be nice or a real interest in the care sector.
Who we are: Markel Corporation (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We’re all about people | We win together | We strive for better | We enjoy the everyday | We think further.
What’s in it for you:
- A great starting salary plus generous annual bonus & strong benefits package.
- 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave.
- Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer.
- There are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that!
Are you ready to play your part? Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you. Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at rec@markel.com or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.
Senior Claims Handler in Leeds employer: Markel
Contact Detail:
Markel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Handler in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and legal sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Markel and its values. Understand their approach to claims handling and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with brokers and clients, being articulate is key. Try mock interviews with friends or use online platforms to refine your pitch and responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Markel. Let’s get you on board!
We think you need these skills to ace Senior Claims Handler in Leeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant claims or legal experience. We want to see how your background aligns with the Senior Claims Handler role, so don’t hold back on showcasing your skills!
Showcase Your Communication Skills: Since excellent written communication is key for this role, ensure your application is clear and concise. Use professional language but let your personality shine through – we love a bit of character!
Highlight Your Knowledge: Demonstrate your understanding of policy wordings and claims management in your application. Mention any specific experience you have with Professional Indemnity, Employers Liability, or similar areas to catch our eye.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s quick and easy, and it helps us keep track of your application better. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Markel
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Professional Indemnity, Employers Liability, Public Liability, and Management Liability claims. Being able to discuss specific cases or scenarios will show that you’re not just familiar with the terms but can apply them in real situations.
✨Showcase Your Communication Skills
Since the role involves maintaining relationships with brokers, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated in past roles, especially in challenging situations.
✨Demonstrate Your Problem-Solving Ability
Markel values optimists and problem-solvers, so come prepared with examples of how you've tackled complex claims or legal issues. Highlight your proactive approach and how you’ve contributed to team projects in the past.
✨Familiarise Yourself with the Company Culture
Research Markel’s values and mission. Be ready to discuss how your personal values align with theirs, and think about how you can contribute to their goal of being a market leader in claims management.