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For Companies At a Glance
- Tasks: Support daily operations of our online Business Hub and assist with client queries.
- Company: Join Markel, a Fortune 500 company with a global presence in insurance and advisory services.
- Benefits: Enjoy flexible working, a competitive salary, 25 days holiday, and a strong benefits package.
- Why this job: Be part of a dynamic team, learn new skills, and contribute to innovative digital solutions.
- Qualifications: Must be detail-oriented, tech-savvy, and possess excellent communication skills.
- Other info: Flexible working patterns are available; we value diversity and inclusivity.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Join to apply for the Digital Services Administrator role at Markel.
We have an exciting new opportunity for a Digital Services Administrator to join our Partnerships Digital team. This role will assist with the day-to-day administration, maintenance, support and continuous improvement of our Business Hub, an online hub containing contracts, tools and documents, covering a range of topics, including employment, health and safety and trading and contracts. In Partnerships, we provide services and products to membership organisations, professional trade associations, Fintechs and other specialist insurance services providers.
We are flexible on the location of the role and this can be based from either our Leeds Manchester, Birmingham, Rugby or Croydon offices one or two days per week, working from home the remaining days.
What You’ll Be Doing
- Maintain our client mailbox and respond to queries and requests
- Cover our live chat feature in core hours with colleagues
- Maintain our document and content management system
- Assist with testing of new features and bug fixes
- Provide monthly stats and reports internally and for partners
- Act as the point of contact for our team with other areas of the business and our clients
- Monitor our online platform for any technical or administrative errors
- Help define how we develop our website and share ideas
- Ensure any required updates are implemented to deadline
Our Must Haves
- Ability to integrate easily into multidisciplinary teams
- A passion to learn and gain knowledge
- Conscientious, creative with attention to detail
- Ability to visualise and communicate ideas
- Experience of MS Office/Excel
- Ability to multitask and prioritise daily workload
- Excellent oral and written communications skills
- Excellent organisational skills
- An interest or passion for technology, systems and processes would be helpful
Who We Are
Markel Corporation (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
What’s In It For You
- A great starting salary plus annual bonus & strong benefits package
- 25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave
- Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer
- There are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that!
Are you ready to play your part? Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.
Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at rec@markel.com or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.
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Digital Services Administrator employer: Markel
Contact Detail:
Markel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Services Administrator
✨Tip Number 1
Familiarise yourself with the tools and platforms mentioned in the job description, especially document and content management systems. Having a solid understanding of these systems will help you stand out during discussions.
✨Tip Number 2
Show your enthusiasm for technology and processes by staying updated on the latest trends in digital services. This will not only help you in interviews but also demonstrate your passion for the role.
✨Tip Number 3
Prepare to discuss your experience with MS Office and Excel, as these skills are crucial for the role. Think of specific examples where you've used these tools effectively in past roles.
✨Tip Number 4
Network with current or former employees of Markel, if possible. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Digital Services Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Digital Services Administrator position. Tailor your application to highlight how your skills and experiences align with these needs.
Highlight Relevant Skills: Emphasise your organisational skills, attention to detail, and experience with MS Office/Excel in your CV and cover letter. Provide specific examples of how you've successfully managed similar tasks in previous roles.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for technology and your ability to work within multidisciplinary teams. Make sure to express your enthusiasm for the role and the company.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Markel
✨Show Your Team Spirit
Since the role requires integration into multidisciplinary teams, be prepared to discuss your previous experiences working collaboratively. Highlight specific examples where you contributed to team success and how you adapted to different team dynamics.
✨Demonstrate Your Attention to Detail
Given the emphasis on maintaining documents and content management systems, showcase your meticulous nature. Bring examples of how you've ensured accuracy in past roles, whether through proofreading or managing complex data.
✨Express Your Passion for Technology
The job mentions an interest in technology and systems. Be ready to talk about any relevant tools or software you've used, and share your thoughts on how technology can improve processes in a digital services environment.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding technical or administrative errors. Think of scenarios where you've successfully resolved issues and be ready to explain your thought process and the outcome.
