At a Glance
- Tasks: Support credit control by ensuring timely premium collection and resolving discrepancies.
- Company: Join Markel, a global leader in insurance with a diverse and inclusive culture.
- Benefits: Competitive salary, annual bonus, 25 days holiday, and comprehensive benefits package.
- Other info: Flexible working patterns available; full training provided for newcomers.
- Why this job: Make a meaningful impact in the insurance industry while developing your skills.
- Qualifications: Willingness to learn, strong communication skills, and numerical aptitude required.
The predicted salary is between 30000 - 40000 £ per year.
Looking for a role that will have a meaningful impact in Insurance? We are looking for an individual to support the credit control function by ensuring that premiums are received promptly and in accordance with contractual terms and expected income.
The opportunity: You will join the Delegated Credit Control team within the Underwriting Support Services department. This position is suited to individuals seeking to gain practical experience in insurance credit control and delegated authority operations. While prior credit control experience is advantageous, it is not essential, as full training will be provided. Familiarity with the London insurance market would be beneficial.
As the team continues to streamline processes and enhance efficiency, you will be expected to contribute to team goals and play an active role in the department’s ongoing success.
What you’ll be doing:
- Support the timely collection of premiums by liaising with brokers and coverholders, documenting all communications within core systems, and maintaining follow‑up diaries.
- Investigate written vs signed variances through the reconciliation of written and settled bordereaux to identify outstanding declarations or data discrepancies.
- Collaborate with underwriting teams to address and resolve issues relating to problem accounts and participate in credit control meetings with brokers and coverholders where required.
- Monitor and resolve bureau signing rejections by coordinating with relevant internal and external stakeholders.
- Assist in reconciling and allocating direct settlements, ensuring accurate processing of technical transactions within core systems.
- Prepare and submit LPANs to Xchanging for Syndicate 3000 direct‑settled funds.
- Work both independently and as part of a team to meet agreed performance targets and KPIs.
Our must‑haves:
- Essential: A strong willingness to learn and develop within a credit control environment (no prior experience required; full training provided).
- Effective communication and organisational skills.
- Demonstrable numerical aptitude and analytical capability.
- Preferred: Experience within credit control, finance, or similar account‑related roles.
- Exposure to the London insurance market.
- Understanding of delegated authority business (binders, lineslips, consortia).
- Familiarity with Lloyd’s premium processing – EDI messaging, IMR, LPAN submissions (training available).
What’s in it for you?
- A great starting salary plus annual bonus & strong benefits package.
- 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave.
- Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer.
- Countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that.
Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns. We are an equal opportunity employer and value diversity at our company.
Delegated Credit Control Technician employer: Markel
Markel Group is an exceptional employer that offers a supportive and dynamic work environment, perfect for those looking to make a meaningful impact in the insurance sector. With comprehensive training provided, employees can develop their skills in credit control while enjoying a competitive salary, generous benefits package, and opportunities for career advancement. The company's commitment to diversity and flexible working patterns further enhances its appeal, making it a great place to grow professionally and personally.
StudySmarter Expert Advice🤫
We think this is how you could land Delegated Credit Control Technician
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those who work in credit control. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the London insurance market. Knowing the ins and outs will show you're serious about the role and ready to hit the ground running.
✨Tip Number 3
Practice your communication skills! Since you'll be liaising with brokers and coverholders, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to get comfortable.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Delegated Credit Control Technician
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the role of Delegated Credit Control Technician. We want to see how you can make a meaningful impact in our team!
Show Your Willingness to Learn:Since prior experience isn’t essential, emphasise your eagerness to learn and develop within the credit control environment. We love candidates who are ready to dive in and grow with us!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language to communicate your qualifications and enthusiasm for the role. We appreciate directness!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Markel
✨Know Your Numbers
Brush up on your numerical skills and analytical capabilities. Since the role involves handling premiums and reconciliations, being comfortable with numbers will help you stand out. Prepare to discuss any relevant experiences or coursework that demonstrate your numerical aptitude.
✨Familiarise Yourself with the London Insurance Market
Even if you don’t have direct experience, showing an understanding of the London insurance market can give you an edge. Do some research on key players, trends, and terminology. This will not only impress your interviewers but also show your genuine interest in the industry.
✨Communicate Effectively
Effective communication is crucial in this role, especially when liaising with brokers and coverholders. Practice articulating your thoughts clearly and concisely. Consider preparing examples of how you've successfully communicated in past roles or projects.
✨Show Your Willingness to Learn
Since prior experience isn’t essential, emphasise your eagerness to learn and develop within a credit control environment. Share specific instances where you’ve quickly picked up new skills or adapted to new situations. This will resonate well with the team’s focus on growth and efficiency.
