Communications Manager – London Market

Looking for a role that will have a meaningful impact? We are looking for an individual to lead on internal communications activity for the London Market business that will support the delivery of strategic business objectives.

If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

The opportunity: The International Brand, Marketing and Communications team is a fun, integrated and results-driven team of motivated and dedicated professionals whose role is to promote, protect and enhance the reputation of Markel International, wherever it operates. We build value through a targeted business-partnership approach that delivers commercial and creative solutions to drive preference and relevance with customers around the world.

In line with the business’s ambitious profitable growth targets and its vision to put Markel ‘on the map’, the Brand, Marketing and Communications team restructured at the end of 2025, aligning itself to a new international structure and the delivery of key business objectives. The investment in the team is testament to the value the business places in function and the key role it will play in achieving its objectives. This has created several exciting opportunities within the team, including this new role, which will help to shape the marketing and communications for the London Market business and drive awareness of Markel with its customers.

What you’ll be doing:

• Partner with senior leaders and key stakeholders to ensure consistent, timely, and impactful communication across the business.
• Coordinate external communications activity for key lines of business for the London Market business, ensuring alignment to business goals and growth ambitions.
• Support with media relations and in-bound press enquiries for the London Market business.
• Drive a programme of thought leadership production, award submissions and conference participation for experts.
• Champion collaboration between communications, brand, marketing and the wider business, especially Underwriting, Claims and Distribution teams.
• Work closely with colleagues across the Brand, Communications & Marketing team to align internal and external messaging.
• Drive a culture of measurement and continuous improvement across all internal and external communications activity.
• Oversee the reporting and performance evaluation of internal and external communications campaigns.
• Ensure all activity contributes to the delivery of business objectives, including engagement, brand awareness, and lead generation.

Our must-haves:

• Have proven internal and external communications experience (preferably in the insurance or financial services industries).
• Strong storytelling skills, with the ability to take complex or technical ideas and turn them into high-quality written content and campaigns with minimal supervision.
• Possess a strong understanding of intermediary-led distribution models.
• Be able to demonstrate experience of influencing cross-functional stakeholders.
• Exceptional communication skills, both verbal and written.
• Be able to work to deadlines and handle their time effectively.
• Be comfortable working in a fast-paced environment.
• Align with and promote Markel’s brand values.

Who we are: Markel Group (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world. We’re all about people | We win together | We strive for better | We enjoy the everyday | We think further.

What’s in it for you?

• A great starting salary plus annual bonus & strong benefits package…
• 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave.
• Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer.
• There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that!

Are you ready to play your part? Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you. Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful.