ServiceNow Administrator – ITSM & AI (Hybrid London)

ServiceNow Administrator – ITSM & AI (Hybrid London)

Full-Time 50000 - 65000 £ / year (est.) No working from home possible
Markel International

At a Glance

  • Tasks: Manage and enhance the ServiceNow platform while deploying new features.
  • Company: Global insurance firm with a focus on innovation and collaboration.
  • Benefits: Strong benefits package, including bonuses, pension scheme, and skill development opportunities.
  • Other info: Hybrid role based in London with excellent career growth potential.
  • Why this job: Join a dynamic team and make a real impact in IT Service Management.
  • Qualifications: Experience in ITSM, ITIL certification, and hands-on ServiceNow skills.

The predicted salary is between 50000 - 65000 £ per year.

A global insurance firm is seeking an experienced ServiceNow Administrator to manage and enhance its ServiceNow platform. This hybrid role based in London requires a strong background in IT Service Management, ITIL certification, and hands-on ServiceNow experience.

The administrator will oversee platform health, deploy new features, and collaborate with IT colleagues.

The company offers a strong benefits package, including a bonus, pension scheme, and opportunities for skill development.

ServiceNow Administrator – ITSM & AI (Hybrid London) employer: Markel International

Join a leading global insurance firm that values innovation and employee growth, offering a dynamic work culture in the heart of London. As a ServiceNow Administrator, you will benefit from a comprehensive package that includes competitive bonuses, a robust pension scheme, and ample opportunities for professional development, all while working in a collaborative environment that encourages creativity and excellence.

Markel International

Contact Details:

Markel International Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land ServiceNow Administrator – ITSM & AI (Hybrid London)

Tip Number 1

Network like a pro! Reach out to your connections in the ITSM space, especially those who work with ServiceNow. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Show off your skills! Prepare a portfolio or a presentation that highlights your hands-on experience with ServiceNow. This can really set you apart during interviews and showcase your expertise.

Tip Number 3

Practice makes perfect! Mock interviews with friends or mentors can help you nail down your responses. Focus on your ITIL knowledge and how you've enhanced platform health in past roles.

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.

We think you need these skills to ace ServiceNow Administrator – ITSM & AI (Hybrid London)

ServiceNow Administration
IT Service Management
ITIL Certification
Platform Health Management
Feature Deployment
Collaboration Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience with ServiceNow and IT Service Management. We want to see how your skills align with the role, so don’t be shy about showcasing your ITIL certification and any hands-on projects you've tackled.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this hybrid role. Share specific examples of how you've enhanced ServiceNow platforms in the past and how you can bring that expertise to our team.

Showcase Your Collaboration Skills:Since this role involves working closely with IT colleagues, make sure to mention any teamwork experiences. We love seeing candidates who can communicate effectively and collaborate to deploy new features and maintain platform health.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!

How to prepare for a job interview at Markel International

Know Your ServiceNow Inside Out

Make sure you brush up on your ServiceNow knowledge before the interview. Be ready to discuss specific features you've implemented or enhanced in previous roles. This will show that you not only understand the platform but can also contribute to its health and deployment of new features.

ITIL Certification is Key

Since the role requires a strong background in IT Service Management, be prepared to talk about your ITIL certification. Highlight how you've applied ITIL principles in your past work, and think of examples where these practices improved service delivery or efficiency.

Collaboration is Crucial

This position involves working closely with IT colleagues, so be ready to share experiences where teamwork made a difference. Discuss how you’ve collaborated on projects, resolved conflicts, or contributed to a positive team environment. This will demonstrate your ability to fit into their culture.

Show Enthusiasm for Skill Development

The company values opportunities for skill development, so express your eagerness to learn and grow. Mention any recent courses or certifications you've pursued, and ask about their training programmes. This shows you're proactive and committed to your professional growth.