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- Tasks: Manage diverse claims, focusing on Professional Indemnity and Liability.
- Company: Markel International is a global insurance leader with a people-first approach.
- Benefits: Enjoy hybrid working, competitive salary, bonuses, and extensive benefits.
- Why this job: Join a dynamic team where your contributions make a real impact.
- Qualifications: Experience in insurance claims and a desire to pursue CII qualifications.
- Other info: Flexible working patterns available; diversity is celebrated here.
The predicted salary is between 36000 - 60000 £ per year.
Senior Claims Handler – Markel International
We’re looking for a Senior Claims Handler to join our Complex Claims Care Team in Leeds. This role supports our goal of providing an efficient, cost‑effective, creative and professional service to our brokers and clients.
The opportunity
It’s an exciting time to join Markel as our business grows. The position offers hybrid working (4 days in the office / 1 day from home), a competitive starting salary, a generous annual bonus and a comprehensive benefits package.
What you’ll be doing
- Take responsibility for a workload of claims covering varied classes of business, with a focus on Professional Indemnity, Employers Liability, Public Liability and Management Liability.
- Prioritise work, manage time effectively and meet deadlines to see claims through to final settlement.
- Apply detailed knowledge of policy wordings for the specified lines of business and maintain a working knowledge of all UK Retail wordings.
- Maintain good and regular communication with key brokers and nurture those relationships.
- Contribute to team projects as directed by the Care Claims Manager or the Head of Insurance Claims.
Our must haves
- Strong legal or claims background.
- Legal qualifications (solicitor, paralegal) or claims practitioner experience, with an interest in studying towards CII qualifications.
- Proficient in Microsoft Office (Word, Excel, Access, Outlook) and the ability to become fully competent with our in‑house systems.
- Excellent written and oral communication skills.
- Experience in care insurance claims or a genuine interest in the care sector.
What’s in it for you
- Competitive starting salary plus generous annual bonus.
- 25 days paid holiday plus bank holidays, with the option to buy/sell extra leave.
- Company pension scheme, private medical and dental cover, life assurance, travel insurance, income protection, season ticket loan, and other benefits.
- Opportunities to learn new skills and progress in your career.
Markel celebrates the value of a diverse workforce. Whatever your background, if you meet the requirements of this role we want to hear from you. We are also happy to consider candidates seeking flexible working patterns.
We are an equal‑opportunity employer and value diversity. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodations for the job application or interview process and for essential job functions if successful. Please contact us via email at rec@markel.com or call 0161 507 5827 to request accommodations or for more information.
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Senior Claims Handler employer: Markel International
Contact Detail:
Markel International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Handler
✨Tip Number 1
Familiarise yourself with the specific types of claims mentioned in the job description, such as Professional Indemnity and Employers Liability. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Markel International on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Prepare to discuss your experience with claims handling in detail. Be ready to share specific examples of how you've managed complex claims, as this will showcase your expertise and problem-solving skills relevant to the role.
✨Tip Number 4
Research Markel's values and recent developments in the insurance industry. Being able to align your personal values with theirs and discussing current trends can set you apart from other candidates during interviews.
We think you need these skills to ace Senior Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in handling claims, particularly in areas like Professional Indemnity, Employers Liability, and Public Liability. Use specific examples to demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the insurance industry. Mention your legal qualifications or any relevant studies towards CII qualifications, and explain how your background aligns with Markel's values and mission.
Highlight Communication Skills: Since excellent written and oral communication skills are essential for this role, provide examples in your application of how you've effectively communicated with clients or colleagues in previous positions.
Showcase Team Collaboration: Emphasise your ability to work collaboratively within a team. Mention any past experiences where you contributed to team projects or worked closely with other departments, as this is important for the role at Markel.
How to prepare for a job interview at Markel International
✨Know Your Claims
Make sure you have a solid understanding of the different types of claims you'll be handling, especially Professional Indemnity, Employers Liability, and Public Liability. Brush up on relevant policy wordings and be prepared to discuss how they apply in real scenarios.
✨Showcase Your Communication Skills
Since maintaining good relationships with brokers is key, demonstrate your excellent written and oral communication skills during the interview. Be ready to provide examples of how you've effectively communicated in past roles.
✨Highlight Your Time Management Abilities
The role requires strong time management skills to handle multiple claims efficiently. Prepare to discuss how you prioritise tasks and meet deadlines, perhaps by sharing specific examples from your previous experience.
✨Express Your Desire for Continuous Learning
Markel values candidates who are eager to develop their skills. Mention any relevant qualifications you're pursuing or plan to pursue, such as CII qualifications, and express your enthusiasm for ongoing professional development.
