At a Glance
- Tasks: Lead impactful transformation initiatives and drive process excellence across our International business.
- Company: Join Markel, a Fortune 500 company with a global community of optimists.
- Benefits: Competitive salary, annual bonus, strong benefits, and 25 days holiday plus Bank Holidays.
- Other info: Flexible working patterns available; we value diversity and inclusivity.
- Why this job: Make a meaningful difference and support ambitious growth strategies in a dynamic environment.
- Qualifications: Experience in process improvement, Lean Six Sigma, and strong problem-solving skills required.
The predicted salary is between 56700 - 69300 £ per year.
Looking for a role that will have a meaningful impact with strategic business planning? We're looking for a Senior Business Improvement Specialist to lead high-impact transformation initiatives across our International business, driving process excellence, productivity gains, and measurable benefits that support our ambitious growth strategy.
The opportunity: The Business Improvement Team partners with senior stakeholders across our International business to identify and deliver strategic process improvements that drive operational excellence, efficiency, and sustainable growth. Supporting all regions outside of the Americas, the team plays a key role in enhancing core business systems and processes in collaboration with the wider Change Delivery function. As part of the International division's ambitious five-year growth strategy, the Business Improvement Specialist will lead high-impact improvement initiatives, working closely with stakeholders across the organisation to ensure projects are effectively planned, resourced, implemented, and embedded into live operations, with clear and measurable business benefits delivered.
What you’ll be doing:
- Work with the Head of Business Improvement to shape business improvement projects aligned to strategic priorities
- Lead a mix of departmental, cross functional and cross divisional process improvement projects, including where AI and other automation technologies are involved
- Engage with senior leaders across International to find and scope team based improvement opportunities and determine how best to deliver
- Take a leading role in our Business Improvement practitioner network developing business-wide capability to achieve local improvements
- Contribute to our process improvement framework including training, governance, KPIs, template libraries
- Support the organisation to embed and use process performance metrics
- Support the wider Change Delivery Team by assisting with process design activities on strategic system developments/improvements
- Promote the value of business improvement across the organisation
Our must-haves:
- A track record of process improvement projects of a cross functional and/or multi-geographic basis
- An ability to measure improvement benefits and promote these across the organisation
- Demonstrable experience in Lean Six Sigma methodologies to Black Belt
- Excellent problem solving skills with deep knowledge of root cause analysis and risk reduction techniques
- Proven ability to use data analysis to underpin improvement decisions
- A positive mindset to improvement and change
- Ability to work independently on projects
- A hands-on approach, with high energy levels and self-motivation
- Capable of forming trusting relationships with senior stakeholders
- A strong ability to communicate and influence both technical and non-technical audiences
- Experience within Insurance, in particular the London Market would be useful
What’s in it for you?
- A great starting salary plus annual bonus & strong benefits package
- 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave
- Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer
- There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that!
Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns. We are an equal opportunity employer and value diversity at our company.
Senior Business Improvement Specialist employer: Markel International
Markel International is an excellent employer for those seeking a rewarding career in IT support within the vibrant Greater London area. With a strong commitment to employee growth, a diverse and inclusive work culture, and a comprehensive benefits package that includes health coverage and a pension scheme, you will find ample opportunities to thrive both personally and professionally. Join us and be part of a team that values your contributions and supports your career aspirations.
