Markel International in Manchester is seeking a Retentions Team Leader to lead an eight-person Retentions team within the Manchester Contact Centre. You will coach, manage performance and drive retention outcomes while delivering exceptional customer experiences and contributing to business growth.
The role requires energetic leadership, hands-on coaching and the ability to maintain momentum with a high-performing team in a fast-paced environment.
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Retentions Team Leader - Drive Loyalty (Manchester) employer: Markel International
Markel International is an excellent employer, offering a dynamic work environment that fosters innovation and collaboration in the Tech & Cyber Underwriting space. With a strong focus on employee growth, you will have access to ongoing professional development opportunities while working alongside industry experts in a supportive culture that values diversity and creativity. Located in a vibrant area, Markel provides unique advantages such as flexible working arrangements and a commitment to maintaining a healthy work-life balance.
