Markel Group in London is seeking a Deskside Support Analyst to provide priority on-site end-user assistance, triage escalated requests, and support offices with deskside needs. You will work in a team, participate in on-call rotations, and help maintain productivity by resolving VPN, network, and device issues using ServiceNow and ITIL practices.
Ideal candidates have solid experience supporting end users in large organizations, familiarity with Windows/Mac, O365, and Cisco WebEx, and strong
#J-18808-Ljbffr
Onsite IT Support Pro: End-User Experience in London employer: Markel International
Markel International is an excellent employer, offering a dynamic work environment that fosters innovation and collaboration in the Tech & Cyber Underwriting space. With a strong focus on employee growth, you will have access to ongoing professional development opportunities while working alongside industry experts in a supportive culture that values diversity and creativity. Located in a vibrant area, Markel provides unique advantages such as flexible working arrangements and a commitment to maintaining a healthy work-life balance.
